dell venue 8 pro 5830 problem

hello, I am having an issue with my venue, I use my venue for all my school work so its very important to me to try to get it fixed.

my issue started when the internet explore stop working, I would click on the application and it would open but never load anything on the page, I would type a web address and nothing. So I decided to do a refresh of the tablet and when I used my flash driver were I had my back up stored I get the error message that files are corrupted. so then I to go on the dell website and it link me to Microsoft website and created a recovery for windows 8 using Microsoft media creation tool.

so I proceed to reinstalled windows 8 and now I'm having issues with no network driver so I cannot connect to the internet and the touch screen does not work. i  have dealt with dell customer support and I have twice tried to get the recovery flash drive which twice

I have found that it does not exists since both times I tried to purchase  the usb drive, the order gets cancelled 4 days later.

any help would be greatly appreciated