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September 15th, 2016 04:00

Venue 10 dead after Win 10 update KB3189866

The update installed and restarted correctly. However, after power down the tablet would not turn on. Its like the power switch is completely disconnected and there is no other way to turn on the device. This happened in exactly the same way on 2 Venue 10 Pro tablets. This update looks like a "time bomb" for all Venue 10 tablets.

28 Posts

September 16th, 2016 14:00

This is very strange. I put on the charger for a short time today and held down the power button longer than usual and now both tablets are working properly.

1 Message

September 15th, 2016 05:00

Quite same case for me ... impossible charging 2 venue pro 10 after update. The batery seems disconnected from BIOS, and wifi card so .... Then, without wifi .... support on web is impossible.... and when the batery is flat ... dead end for these touchepads ..... need help ....

28 Posts

September 15th, 2016 08:00

Mine appear to be charging, that is the white light comes on. However, the power switch just doesn't make anything happen.

915 Posts

September 17th, 2016 09:00

Quite same case for me ... impossible charging 2 venue pro 10 after update. The batery seems disconnected from BIOS, and wifi card so .... Then, without wifi .... support on web is impossible.... and when the batery is flat ... dead end for these touchepads ..... need help ....

With the greatest of respect, it would be helpful if you would post in full, conversational sentences, rather than sentence fragments strung together--I apologize, but, it can be difficult following your post.

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