Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

1136

January 23rd, 2017 16:00

Warranty question?

I received an xps 12 9250 for Christmas that was brand new, but when I check the warranty information it shows it as being sold in January of 2016 instead of the December 2016 when it was purchased through Amazon. What do I need to do to fix this?

Community Manager

 • 

54.3K Posts

January 24th, 2017 07:00

Contact Technical Support. They will need to check the data in our internal tools. Provide to them the XPS 12 9250 service tag number and a picture of your Amazon invoice.

5 Posts

January 24th, 2017 17:00

Thanks! I'll do that.

No Events found!

Top