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June 12th, 2015 07:00

Foglight 8 Headaches!

Hello,

I am experiencing a number of either "issues" or "misconfigurations" in my environment. If anyone is able to help, that would be great. Let me first start off by saying I have been working with Dell Support for about a month now and nothing helpful as come out of it yet.

I am configuring this to run at our NAP. It is running vCenter 5.5, 9 hosts, approximately 35 VM's (will grow rapidly).

When I first stood up Foglight, I tested changing RAM, vCPU and Hard Disk. They all worked except Hard Disk failed. I have since altered the vCenter permissions and would like to try again, but the optimizer doesn't show any of my test VM's as needing to be resized (expanded or reduced).

Issue 1: Virtual Machine's that either have 99% full hard disks or completely empty over allocated disks do NOT appear in the optimizer. Even though I see them in the Alarms tab and I receive emails about it.

Issue 2: For the life of me, I cannot figure out how credentials work in this application as far as editing a VM via work flow or in the optimizer. All the tasks constantly fail due to "no credentials assigned". I have created a lockbox with our service account.

Issue 3: I constantly receive an email regarding the database: "Rule Catalyst Free Database Space Checking fired with Critical severity based on limit specified in registry variable DBSMon.CriticalFreeTablespaceSize. The remaining database size is 30010246.00 bytes.". Is it possible to change "bytes" to something a little larger?

Those are my main concerns at the moment, I'm still exploring what I can and cannot do. If there is some useful literature, I'd love to see it. I haven't been able to find JACK!

Thanks!

June 12th, 2015 10:00

Hi Cory,

I am sorry to hear you are having issues setting up FVE.  I will try to point you to the documentation you need but, if you have a service request open, that is the best way to reach our team.

Regarding Issue 1, did you check the Storage resizing requirements on eDocs? There is a list of supported OSs and below a list of common requirements. Please check the VM meets all of them:

http://edocs.quest.com/vfoglight/800/files/FoglightForResourceOptimization_Guide.pdf

Issue 2: Credentials for workflow and Optimizer are stored in different places.

For Optimizer: follow instructions documented in PDF document used for issue #1 to setup the Optimizer credentials (search for credentials tab).


For Automation cartridge, follow these instructions: Taken from http://edocs.quest.com/vfoglight/800/files/FoglightForVMwarevCenterActionPack_5.6.3.2_ReleaseNotes_Revision1.html

Before using this Cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.

  1. Open the VMware -> Automation Configuration dashboard.
  2. From the list, select the host that you want to work with.
  3. Click Assign Credentials.
  4. Specify the Username and Password for the selected host.


For issue #3, please refer to David's answer. (Thanks David).

I hope this helps,

Gaston.

June 12th, 2015 09:00

re: Rule Catalyst Free Database Space Checking  - You can edit the registry variable  DBSMon.CriticalFreeTablespaceSize in the registry editor under Administration->Rules and Notifications to alter its value.   The rule is firing as the remaining database size is less than the registry variable. There will be a Fatal registry variable and a warning registry variable. You may need to lower all three values.

David Mendoza

7 Posts

June 12th, 2015 09:00

Thanks for the reply David. I'll look into that.

Another issue I just noticed: Powered Off VMs do not appear in the optimizer either.

June 12th, 2015 10:00

re: credentials - Credentials hold user name and passwords so they can be defined in one location and not for every agent configured. Credentials are defined in Administration -> Credentials -> Manage Credentials. For the optimizer, a higher level of permissions need to be defined for a VMware user above the standard permissions required for just monitoring a Virtualization environment. In the Manage Credentials dashboard, you will define a new credential for Windows (Domain, UserName and Password) that will be associated with a Vsphere user that has permissions for Foglight to perform optimizer tasks. Under credential resources you can then define a credential group and associate virtual machines with the group.

Note: When you configured a connection to vCenter within Foglight you would have configured a user name (and password) that is just for monitoring and that would not need to have a higher level of permissions.

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