Virus & Spyware FAQ

SupportAssist incorrectly picked up by Defender as malware
A recent update to Windows Defender has caused it to incorrectly identify SupportAssist as malware. Dell is working closely with Microsoft to resolve this issue and correct the false positive.

* User with SupportAssist auto updates enabled should not be impacted
* User with SupportAssist auto updates disabled should update Microsoft Defender virus definitions to version 1.359.1239.0 or higher

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