This post is more than 5 years old
6 Posts
1
7700
VSI Plugin Registering EMC storage System Problem !!?
Hi
i just noticed something interesting in vsi plugin 7.2. I faced this error log when I was trying to register vnx to vcenter 6.5 by vsi plugin.
"Validation Error Could not connect to storage system null.The connection information or credential " error. after checking anything as connectivity and so other things. I tried to login with the Unisphere global username into Unisphere and it was successful. Between a huge amount of error lines. I noticed Unicode 8 error.OK.problem solved. but the funny thing was that the problem raised by my password that had ' sign in it.
' sign was the thing. after I changed my password and removed ' sign problem solved.
Thank You.
PS: also I tried registering the storage within SIS web page. https:\\x.x.x.x::8443/vsi_usm.by adding in storage setting section .here was the error code "failed to create a new storage system.detailes: validation Error: could not connect to storage system. the connection credential could be invalid. or the system could be unreachable from the service provider.code:530".
Be Happy.
PedalHarder
465 Posts
0
May 29th, 2018 18:00
Thanks Softsun for posting about the issue, your analysis and resolution. I will be helpful for others that get this error.
It would be good for Dell EMC to have a KB article and resolve the issue. Would you mind posing the actual text of the errors, including the Unicode 8 and I'll see what we can do about a KB and future resolution.
Softsun
6 Posts
0
May 30th, 2018 00:00
Hi
It would be my pleasure to help.its from SIS log:
2018-05-29 08:14:05,537 [nio-8443-exec-3] INFO StorageSystemController - Admin@VCENT.com: adding new storage system ...
2018-05-29 08:14:05,584 [nio-8443-exec-3] INFO StorageSystemController - Admin@VCENT.com: Admin@VCENT.com is promoted to storageAdmin.
2018-05-29 08:14:05,628 [nio-8443-exec-3] INFO ParameterValidationService - Admin@VCENT.com: Starting call: Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale)
2018-05-29 08:14:05,737 [nio-8443-exec-3] DEBUG EncodingSelector - System Encoding from file.encoding is: UTF-8
2018-05-29 08:14:05,754 [nio-8443-exec-3] DEBUG EncodingSelector - System Encoding from file.encoding is: UTF-8
2018-05-29 08:14:05,755 [nio-8443-exec-3] DEBUG EncodingSelector - System Encoding from file.encoding is: UTF-8
2018-05-29 08:14:05,783 [nio-8443-exec-3] DEBUG ConnectionImp - Opening connection to Block Storage System with IP 162.16.52.8, user wadmin and scope 0
2018-05-29 08:14:05,783 [nio-8443-exec-3] DEBUG ConnectionImp - Authentication Block Storage System...
2018-05-29 08:14:06,235 [nio-8443-exec-3] DEBUG ConnectionImp - Error returned from the Management Server on 162.16.52.8
2018-05-29 08:14:06,235 [nio-8443-exec-3] INFO ConnectionImp - Checking valid encoding
2018-05-29 08:14:06,236 [nio-8443-exec-3] DEBUG ConnectionImp - Testing encoding: UTF-8
2018-05-29 08:14:06,236 [nio-8443-exec-3] ERROR ConnectionObjectFactory - Error returned from the Management Server on 162.16.52.8
2018-05-29 08:14:06,236 [nio-8443-exec-3] ERROR ConnectionObjectFactory - Could not validate and authenticate
2018-05-29 08:14:06,253 [nio-8443-exec-3] ERROR ParameterValidationService - Admin@VCENT.com: Could not create a validated object, cause: ValidateObject failed
2018-05-29 08:14:06,258 [nio-8443-exec-3] ERROR ParameterValidationService - Admin@VCENT.com : Could not connect to storage system null. The connection information or credentials could be invalid, or the system could be unreachable from the service provider.
2018-05-29 08:14:06,321 [nio-8443-exec-3] ERROR ParameterValidationService - Admin@VCENT.com: Call failed for Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale)
2018-05-29 08:14:06,322 [nio-8443-exec-3] ERROR ParameterValidationService - Could not connect to storage system null. The connection information or credentials could be invalid, or the system could be unreachable from the service provider. Code: 530
2018-05-29 08:14:06,323 [nio-8443-exec-3] INFO ParameterValidationService - Admin@VCENT.com: Ending call: Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale), lastTime = 694.5 ms, cnt = 1, avgTime = 694.5 ms, maxTime = 694.5 ms
2018-05-30 06:32:23,830 [nio-8443-exec-5] INFO LogGetService - Admin@VCENT.com: admin Admin@VCENT.com is done with getting Solutions Integration Service log with filter string: maxNumberLines eq "10000" and string eq "2018-05-29 08:14" and searchArchive eq "true"
2018-05-30 06:36:56,152 [nio-8443-exec-4] INFO LogGetService - Admin@VCENT.com: admin Admin@VCENT.com is done with getting Solutions Integration Service log with filter string: maxNumberLines eq "10000" and string eq "2018-05-29 08:14" and searchArchive eq "true"
I hope this be helpful.
Best Regards.
Ranjith_kumar
1 Message
0
June 17th, 2018 23:00
:-)
Softsun
6 Posts
0
August 6th, 2018 00:00
Hi
Thank You.