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July 17th, 2017 07:00

vWorkspace Connector with MS DirectAccess

We would like to give our users a seamless experience whether they are logged on to the local network or are logged on through MS DirectAccess.

Our users can access their VDI Desktop when they are logged on the local network. When they connect through DirectAccess they cannot logon. This is probably due to the Connection Brokers sending an IPv4 address of the VDI instead of a dns name. 

How can we achieve the above requirement of a seamless experience whether logged on locally or through DirectAccess?

August 4th, 2017 08:00

Hello,

Unfortunately, this configuration is currently unsupported.  If you would like us to take a closer look at the issue please open a service request by contacting Support at +1 (800) 306 9329 for further assistance.

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