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July 25th, 2018 00:00

WDM 5.7.2 Cannot get/pull image from Wyse 5020 buid 0A62

After update Wyse 5020 to build 0A62 ( over WDM) cannot get image.

The client gets the task, then reboot in nomal mode and again get task.

I tried on different clients and clean instaled WDM server.

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8.5K Posts

July 26th, 2018 10:00

Hi,

Can you private message me the service tag? Did it work on older builds?

56 Posts

September 13th, 2018 08:00

This is the same issue I found and reported with build 0A62 for the 7020. Suspect that updated BIOS (2.0F) would not allow Merlin to boot automatically during an imaging. 

Workaround: After signaling the device to re-image using either WDM/WMS and the unit restarts. Manually invoke the Boot Options (F12) and select Merlin from the list. This will start the re-imaging process for you. It is also possible to temporarily re-order the boot order to go to Merlin before the SATA drive (just remember to reset the boot order afterwards).

Recommend using 0A38 until the issue is resolved. I did have difficulty with the BIOS not downgrading once it is updated to 2.0F.

Tracking at: https://www.dell.com/community/Wyse-Windows-10-IoT/Merlin-Non-PXE-Image-Deployment-Broken-in-0A62/m-p/5873276#M66

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