Wyse Management Suite
Troubleshooting for Dell Software
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Upgraded from 4.1.111 and now asks for a license, with a useless script for the Identifier. Import button does nothing either.
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DELL-Scott H
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February 5th, 2024 13:01
the 4.2 release did in fact introduce a registration process for the free version. I have seen a number of issues with the On-Premises identifier showing code instead of the proper format, which impeded registration. It has been fixed in later patches (
Page 18 of the release notes details this known issue and workaround.
https://dl.dell.com/content/manual17061266-dell-wyse-management-suite-version-4-x-release-notes.pdf?language=en-us
KG13
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February 13th, 2024 20:06
Is there a reason they can't mention the registration requirement in the documentation about these products
I've upgraded and rolled back 3 times as it appears my WMS instance was wiped due to it popping up this new setup. I actually completed it once, and had no devices or any imported info from my existing instance.
Guess I'll stick with 4.1
NickyM
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October 7th, 2024 09:12
@DELL-Scott H Hi, I just did the registration process, asking for a license online and giving the WMS on-prem identifier. I did receive a mail with the license and when trying to register it says "Enter a valid WMS satndar key".
What am I supposed to do now?
Thank you
NickyM
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October 7th, 2024 11:35
Hi,
For info, upgrading from 4.1.1 to 4.2.1 to 4.4.0.211 fixes my issues.
May be this will help other users as well.
Good luck.
Thanks