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XPS 8950, "hiccups" with audio and video
I must say my XPS 8950 with i9, 32 RAM, and the 3060 Ti GPU, has been great for audio recording and video editing. However, when playing audio, either with my software or a media player, or watching a YouTube, the computer will "pause" for a split second, usually with a white screen "flash" and then continue on. All latest drivers, bios, etc
Obviously for casual YouTube, etc, it's not an issue. Live audio recording or video screen captures, it is. I'm using a Windows 11 approved external sound card and two monitors with the 3060 Ti. This might occur every 20 minutes or so.
Where might I troubleshoot first?
BradHof
27 Posts
0
April 8th, 2023 18:00
RoHe,
Yes, thanks. I did get rid of those.
How do I disable onboard Realtek Audio other than disabling device Realtek Audio in Device manager under sound, video, and game controllers?
Thanks
fireberd
9 Legend
9 Legend
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33.3K Posts
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April 9th, 2023 07:00
If you are using an external sound device, disable the on-board (Realtek) in the BIOS as there can be conficts and dropouts.
Only use the Resplendence Latency Mon to check for DPC (audio) latency. DO NOT use DPC Latency Checker as it is invalid for Win 10/11 (noted on their website).
I have never been able to "tame" an NVIDIA video card for audio and have always had dropouts caused by NVIDIA. It apparently can be tamed but I never found the key. Intel CPU Video and AMD Video do not have this issue. I have been doing computer based recording studio work since Win 7 and this has held true.
Another potential is some AV programs. This is noted on some recording studio software sites. For this reason I only use the built in Windows Defender AV and Malwarebytes.
For testing, run the Resplendence Latency Mon with Internet enabled (run for at least 20 minutes) and then repeat but disable Internet and compare the results,
Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks
shdixon
1 Message
0
February 28th, 2024 03:02
The hiccup is caused when the computer switches from AC adapter power and battery power. This is a fundamental power design issue with Dell computers. If you take the battery out it will run fine on AC power with the adapter. If you run on just the battery without the adapter plugged into the computer it will run fine.
RoHe
10 Elder
10 Elder
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43.7K Posts
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February 28th, 2024 19:40
@shdixon - This thread is about the XPS 8950, a desktop PC. So there's no switching between AC adapter power and battery power, as you indicated.
If you're having issues with a Dell laptop, start a new thread in the Laptop forum specific for your PC product line.