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September 30th, 2022 12:00

XPS 8950, PSU fan rattling

One of the fans in my PSU is making an awful rattling sound.  I feel like the PSU needs to be replaced, but I cannot seem to communicate this to the tech support rep.  He keeps telling me he's going to send me a new CPU fan.  What am I supposed to do with this?  He doesn't seem to understand what a power supply is. Does anyone know how I can communicate to Dell that I need a new power supply?

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August 19th, 2023 10:03

@SlowSkier505​ 

@SlowSkier505​ 

Old post, I know, but did the new PSU solve the rattling noise?

If so what were the brands of the defective and replacement PSUs?

The reason I resurrect this thread is that I have a slightly newer model XPS8960, which I've had about 6 weeks and from new the PSU has an intermittent, metallic  "rattle".

Maybe not entirely the same, but I feel that if it's making these noises from new, it will only get worse and want to have it rectified ASAP while under warranty

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