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15 消息

689

2022年10月26日 07:00

all virtual machines backup failed所有虚拟机备份都提示无法创建快照

所有虚拟机备份都提示无法创建快照

Summary Log Files Log #1: /usr/local/avamarclient/var/MOD-1666793162860-f2864c68906f0546d59b38bc19c6ed1609a8b0ce-3016-vmimagew-xmlstats.log Log #2: avvcbimage log 2022-10-26 22:10:29 CST [19.1.100-38 Linux-x86_64] (4 errors) Log #3: MOD-1666793162860 log 2022-10-26 22:10:29 CST [19.1.100-38 Linux-x86_64] Errors and Exceptions 2022-10-26 22:10:49 avvcbimage FATAL <0000>: [IMG0009] failed to create snapshot, possible timeout (Log #2) 2022-10-26 22:10:49 avvcbimage FATAL <0000>: [IMG0003] The VMX '[Vplex-Unity400-1.8-5.5T] Shterm_App/Shterm_App.vmx' could not be snapshot. (Log #2) 2022-10-26 22:10:49 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed. (Log #2) 2022-10-26 22:10:49 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed. (Log #2) *********** /usr/local/avamarclient/var/MOD-1666793162860-f2864c68906f0546d59b38bc19c6ed1609a8b0ce-3016-vmimagew-xmlstats.log ********** 2022-10-26 22:10:49 avvcbimage Info <42183>: AvSnapMgr::postData Succeeded 2022-10-26 22:10:49 avvcbimage Info <42185>: POST: curl_easy_getinfo - passed. HTTPCode: 401 2022-10-26 22:10:49 avvcbimage Info <44027>: Snapshot manager failed to post data - HttpCode: 401, URL: https://192.168.80.55:8543/snapshotmanager/vm/vm-2830/action/createSnapshot 2022-10-26 22:10:49 avvcbimage Info <42649>: SnapshotManager: failed to create snapshotEx 2022-10-26 22:10:49 avvcbimage FATAL <0000>: [IMG0009] failed to create snapshot, possible timeout 2022-10-26 22:10:49 avvcbimage Info <19680>: vmAction runBackupScript: () 2022-10-26 22:10:49 avvcbimage Info <19681>: vmAction runBackupScript: script is skipped because it is null 2022-10-26 22:10:49 avvcbimage Info <0000>: [IMG0009] Post-snapshot script: completed successfully 2022-10-26 22:10:49 avvcbimage FATAL <0000>: [IMG0003] The VMX '[Vplex-Unity400-1.8-5.5T] Shterm_App/Shterm_App.vmx' could not be snapshot. 2022-10-26 22:10:49 avvcbimage Info <9772>: Starting graceful (staged) termination, Create Snapshot failure. (wrap-up stage) 2022-10-26 22:10:49 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed. 2022-10-26 22:10:49 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed. 2022-10-26 22:10:49 avvcbimage Info <40654>: isExitOK()=202 2022-10-26 22:10:49 avvcbimage Info <40659>: snapshot created:false NOMC:false ChangeBlTrackingAvail:true UsingChBl:true, ExitOK:false, cancelled:false, fatal: tru

Community Manager

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6.3K 消息

2022年10月27日 00:00

你好!

 

请查看下面的KB,以解决问题。

 

Avamar : VM Image Backup fails for VDI with avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.

https://www.dell.com/support/kbdoc/en-th/000078741/avamar-vm-image-backup-fails-for-vdi-with-avvcbimage-error-0000-img0009-create-snapshot-snapshot-creation-or-pre-post-snapshot-script-failed

1 Rookie

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15 消息

2022年11月2日 21:00

不是这个问题,后来排查后是avamar用的vcenter账号没有创建快照的权限导致,更换账号后问题解决

Community Manager

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6.3K 消息

2022年11月3日 01:00

好的,谢谢的更新和反馈!

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