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Dell International Services Program

Dell International Services Program

Service Suites

Dell Services
Infrastructure Consulting Services
Deployment Services
Managed Services

The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop outside your home country. To qualify for international service, you must purchase the Next Business Day On-site Response Service.

There are three methods for engaging technical support when travelling internationally:

  • Call the call center of the country in which you're travelling
  • Call the call center of your home region while abroad
  • Call the International Queue at 512-728-7424 (toll call).
    If in the US or Canada, call 800-285-1653 (toll free)
The call center that you contact will perform a problem diagnosis. If repair is needed, the phone technician will arrange for service by contacting the Dell call center in the country where the customer is located. A dispatcher will contact the customer and arrange for service.

The following table lists the countries where international service is available on most Dell laptop models. Service will generally be available in most major metropolitan locations. For information on available service levels in specific countries, contact a Dell sales representative.

Antigua & Barbuda Antigua & Barbuda
800 805 5924
Monday - Friday
7AM to 7PM Local Time
 
Argentina Argentina|Argentina
08005554288 8776653355
Monday - Friday
7AM to 7PM Local Time
 
Australia Australia|Australia
1-800-655-533
Monday - Friday
8AM to 8PM Local Time
Saturday
10AM to 4PM Local Time
 
Austria Austria|Österreich
+43 660 87 79
Monday - Friday
8AM to 6PM Local Time
 
Barbados Barbados|Barbados
800 534 3142
Monday - Friday
7AM to 7PM Local Time
 
Belgium Belgium|Belgie
+32 2 481 9288
Monday - Friday
8:30AM to 5PM Local Time
 
Bermuda Bermuda|Bermudas
195-991-0734
Monday - Friday
7AM to 7PM Local Time
 
Brazil Brazil|Brasil
000814-550-2729
Monday - Friday
8AM to 6PM Local Time
 
Brunei Brunei|Brunei
604-633-4966
Monday - Friday
9AM to 9PM Local Time
Saturday
10AM to 4PM Local Time
 
Canada Canada|Canada
800-285-1653
Monday - Friday
8AM to 9PM Local Time
 
Cayman Islands Cayman Islands|Islas Caimán
800 805 7541
Monday - Friday
7AM to 7PM Local Time
 
Chile Chile|Chile
1230 020 4823
Monday - Friday
7AM to 7PM Local Time
 
China China|??
8008580950
Monday - Friday
8:30AM to 5:30PM Local Time
 
Colombia Colombia|Colombia
980 15 3978
Monday - Friday
7AM to 7PM Local Time
 
Costa Rica Costa Rica|Costa Rica
0 800 0120435
Monday - Friday
7AM to 7PM Local Time
 
Czech Republic Czech Republic|Ceská republika
+420 2 2283 2727
Monday - Friday
8AM to 6PM Local Time
 
Denmark Denmark|Danmark
+45 7023 0182
Monday - Thursday
8AM to 5PM Local Time
Friday
8AM to 4PM Local Time
 
El Salvador El Salvador|El Salvador
01-800-7530777
Monday - Friday
7AM to 7PM Local Time
 
Finland Finland|Suomi
+358 20 753 35 38
Monday - Friday
8.30AM to 4.30PM Local Time
 
France France|France
+33 825 387 270
Monday - Thursday
9AM to 6PM Local Time
Friday
9AM to 5PM Local Time
 
Germany Germany|Deutschland
+49 6103 766 7200
Monday - Friday
8AM to 6PM Local Time
 
Guatemala Guatemala|Guatemala
999-0136
Monday - Friday
7AM to 7PM Local Time
 
Honduras Honduras|Honduras
512-728-4093
Monday - Friday
7AM to 7PM Local Time
 
Hong Kong Hong Kong|??
00852 2969 3188
Monday - Friday
9AM to 6PM Local Time
 
India India|India
1-800-425-8045
Monday - Friday
9AM to 6PM Local Time
 
Ireland Ireland|Ireland
+353 1850 543 543
Monday - Friday
8AM to 6PM Local Time
 
Italy Italy|Italia
+39 2 5778 2690
Monday - Friday
9AM to 6PM Local Time
 
Jamaica Jamaica|Jamaica
800-682-3639
Monday - Friday
9AM to 7PM Local Time
 
Japan Japan|??
Latitude/Precision
0120-1984-39
Inspiron/Portable XPS
0120-1982-26
Latitude Support Available 24/7
 
Korea Korea|????
080-200-3800
Monday - Friday
9AM to 6PM Local Time
 
Luxembourg Luxembourg|Luxembourg +32 2 481 9288
Monday - Friday
8:30AM to 4PM Local Time
 
Macau Macau|Macau
800 105
Support Available 24/7
 
Malaysia Malaysia|Malaysia
1-800-88-0193
Monday - Friday
9AM to 9PM Local Time
Saturday
10AM to 4PM Local Time
 
Mexico Mexico|México
95-800-210-7607
Monday - Friday
7AM to 7PM Local Time
 
Netherlands Antilles/Curaçao Netherland Antilles|
Netherlands Antilles/Curaçao

001800-8821519
Monday - Friday
7AM to 7PM Local Time
 
Netherlands Netherlands|Nederland
+31 20 674 4500
Monday - Friday
8:30AM to 4PM Local Time
 
New Zealand New Zealand|New Zealand
0800-444-617
Monday - Friday
8AM to 10PM Local Time
 
Nicaragua Nicaragua|Nicaragua
001-800-2201006
Monday - Friday
7AM to 7PM Local Time
 
Norway Norway|Norge
+47 67 11 68 82
Monday - Thursday
8AM to 5PM Local Time
Friday
8AM to 4PM Local Time
 
Panama Panama|Panamá
008-01-800-5070962
Monday - Friday
7AM to 7PM Local Time
 
Peru Peru|Perú
001-8003309840
Monday - Friday
7AM to 7PM Local Time
 
Poland Poland|Polska
+48 22 579 5700
Monday - Friday
8AM to 6PM Local Time
 
Puerto Rico Puerto Rico|Puerto Rico
800-805-7545
Monday - Friday
7AM to 7PM Local Time
 
Dominican Republic Dominican Republic|República Dominicana
800-148-0530
Monday - Friday
7AM to 7PM Local Time
 
Singapore Singapore|Singapore
1-800-601-1053
Monday - Friday
9AM to 9PM Local Time
Saturday
10AM to 4PM Local Time
 
South Africa South Africa|South Africa
+27 11 709 77 10
Monday - Friday
8AM to 5PM Local Time
 
Spain Spain|España
+34 902 100 130
Monday - Thursday
9AM to 6:30PM Local Time
Friday
9AM to 5PM Local Time
 
St. Kitts & Nevis St. Kitts & Nevis|Saint Kitts y Nevis
877-441-4731
Monday - Friday
7AM to 7PM Local Time
 
St. Lucia St. Lucia|Santa Lucía
800-882-1521
Monday - Friday
7AM to 7PM Local Time
 
St. Vincent & Grenadines St. Vincent & the Grenadines|San Vicente y Granadinas
877-441-4731
Monday - Friday
7AM to 7PM Local Time
 
Sweden Sweden|Sverige
+46 8 5900 5199
Monday - Thursday
8AM to 5PM Local Time
Friday
8AM to 4PM Local Time
 
Switzerland Switzerland|Schweiz
+41 844 822 844
Monday - Friday
8AM to 6PM Local Time
 
Taiwan Taiwan|??
0080-1861-011
Monday - Friday
9AM to 6PM Local Time
 
Thailand Thailand|Thailand
0880-060-07
Monday - Friday
10AM to 11PM Local Time
Saturday
11AM to 5PM Local Time
 
Trinidad & Tobago Trinidad & Tobago|Trinidad y Tobago
800-805-8035
Monday - Friday
7AM to 7PM Local Time
 
US Virgin Islands U.S. Virgin Islands|Islas Vírgenes (EE.UU.)
1-877-673-3355
Monday - Friday
7AM to 7PM Local Time
 
United Kingdom United Kingdom|United Kingdom
+44 870 908 0500
Monday - Friday
8AM to 6PM Local Time
 
United States United States
1-800-285-1653
Support Available 24/7
 
Uruguay Uruguay|Uruguay
000-413-598-2521
Monday - Friday
7AM to 7PM Local Time
 
Venezuela Venezuela|Venezuela
8001-3605
Monday - Friday
7AM to 7PM Local Time
 
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