Contact Us

Contact Us

We’re here for you

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. Get tech support and IT help

Identify your device to resolve technical issues yourself or contact tech support for more help.
Contact Technical Support

Chat with sales

Get expert help and product recommendations for new purchases from a sales advisor.
Chat on Messenger

Check your orders

View order status, invoices, and contact support.
Contact Order Support

Request a sales callback

Fill out our form and we’ll call.
Get a Callback

Quick resources

We want you to love your product or you can return it within 30 days.1
 
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.

Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
 
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
 
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
 
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.
Step 1: Go to Contact Order Support

Step 2: Enter an Order Number or Dell Purchase ID (DPID)

Step 3: Select “Find My Order”

Hours of operation

Chat with a LIVE sales agent
24 hours all weekdays (Mon-Fri)
7 a.m. to 11 p.m. USA CT; weekends (Sat-Sun)

Call sales: 1-877-275-3355
Home 8 a.m. to 10 p.m. USA CT, All Days
Business: 7 a.m. to 8 p.m. USA CT, (Mon-Sat)

Chat with sales on Messenger
8 a.m. to 6 p.m. USA CT, weekdays

More services and support

Shop from a tailored and customisable site.
View Dell Premier
Find more about financing and exclusive offers. Contact Dell Finance Services
Sign in to manage your enterprise account and assets.
Sign In here
Browse product forums, FAQs and announcements.
Get Community Help
Locate an authorized partner near you.
Search Dell Partners
Find help regarding Dell Technologies Partner Program or seek assistance with access issues.
Get Partner Support
Locate a partner store in your area.
Visit Store Locator
New shop for used and refurbished Dell equipment.
Visit Dell Outlet
Traveling out of country? Find support here.
Get International Support

Corporate information

Check out our newsroom, investor relations, social impact plan, and recycling solutions. Visit Dell Corporate
Find terms of sales, warranty info, and return policies.
View Our Legal Terms

Rewards and partner programs

Find our rewards details, FAQ page, and more.
How Rewards Work

Where to find us

Dell Technologies
1 Dell Way
Round Rock, TX 78664.