Contact Us

We’re here to help

A Man in a server room smiling really big, he is happy to be at work

Get Tech Support & IT Help

Identify your device to resolve technical issues yourself or contact tech support for more help.

Young woman working at home, with her Dell laptop and a big smile.

Chat with Sales

Get expert help and product recommendations for new purchases from a sales advisor.

Man working on his Dell laptop in an office. He is smiling as he works.

Check Your Orders

View order status, invoices, and contact support.

A young Dell Tech Advisor who is ready to answer the phone and help a customer.

Request a Sales Callback

Fill out our form and
we’ll call.

More services and support

Shop Dell Premier

Shop from a tailored and customizable site.

Finance Your Purchase

Find more about financing and exclusive offers.^

Make a Return

Return your eligible purchase within 30 days. Learn More

Enterprise Accounts

Sign in to manage your enterprise account and assets.

Find a Partner

Locate an authorized partner near you.

Find a Retail Partner

Locate a partner store
in your area.

Shop Dell Outlet

New shop for used and
refurbished Dell equipment.

International Support

Traveling out of country? Find support here.

Dell APEX

Learn more about our cloud experiences delivered as-a-Service.

Community and Corporate information

Visit the Dell Community

Browse product forums, FAQs,
and announcements.

Learn More About Us

Check out our newsroom, investor relations, social impact plan, and recycling solutions.

View Our Legal Terms

Find terms of sales, warranty info,
and return policies.

Rewards and Partner Programs

Learn More About Partners

Find or become a Dell Technologies Partner.

Discover Dell Rewards

Find our rewards details, FAQ page, and more.

Need more help?

We want you to love your product or you can return it within 30 days.*
 
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.

Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
 
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
 
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
 
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.

We believe in creating inclusive, equitable digital experiences that are accessible for everyone.

Dell Accessibility >

For Christmas:

Ordered by 2:00 PM EST
DayExpressGround
6-DecWednesday11-Dec15-Dec
7-DecThursday12-Dec18-Dec
8-DecFriday13-Dec19-Dec
9-DecSaturday14-Dec20-Dec
10-DecSunday14-Dec20-Dec
11-DecMonday14-Dec20-Dec
12-DecTuesday15-Dec21-Dec
13-DecWednesday18-Dec22-Dec
14-DecThursday19-DecWill not arrive by 12/25
15-DecFriday20-DecWill not arrive by 12/25
16-DecSaturday21-DecWill not arrive by 12/25
17-DecSunday21-DecWill not arrive by 12/25
18-DecMonday21-DecWill not arrive by 12/25
19-DecTuesday22-DecWill not arrive by 12/25
20-DecWednesdayWill not arrive by 12/25Will not arrive by 12/25
21-DecThursdayWill not arrive by 12/25Will not arrive by 12/25
22-DecFridayWill not arrive by 12/25Will not arrive by 12/25
23-DecSaturdayWill not arrive by 12/25Will not arrive by 12/25


For New Years Day:
Ordered by 2:00 PM EST
DayExpressGround
13-DecWednesday18-Dec22-Dec
14-DecThursday19-Dec27-Dec
15-DecFriday20-Dec28-Dec
16-DecSaturday21-Dec29-Dec
17-DecSunday21-Dec29-Dec
18-DecMonday21-Dec29-Dec
19-DecTuesday22-DecWill not arrive by 01/01
20-DecWednesday27-DecWill not arrive by 01/01
21-DecThursday28-DecWill not arrive by 01/01
22-DecFriday29-DecWill not arrive by 01/01
23-DecSaturdayWill not arrive by 01/01Will not arrive by 01/01
24-DecSundayWill not arrive by 01/01Will not arrive by 01/01
25-DecMondayWill not arrive by 01/01Will not arrive by 01/01
26-DecTuesdayWill not arrive by 01/01Will not arrive by 01/01
27-DecWednesdayWill not arrive by 01/01Will not arrive by 01/01
28-DecThursdayWill not arrive by 01/01Will not arrive by 01/01
29-DecFridayWill not arrive by 01/01Will not arrive by 01/01
30-DecSaturdayWill not arrive by 01/01Will not arrive by 01/01

**12/23 Delivery:

Limited system quantities available. Select order codes only. SmartSelect system orders typically ship out from Dell facilities the next business day after payment processing. 3-5 day shipping method is standard. Not available for APO/FPO orders. Electronics and accessories may ship separately. Dell is not responsible for carrier errors or delays. Holiday Extended Returns* Full refunds, plus free return shipping, on purchases made 11/1/2023 to 12/25/2023.

*Holiday Extended Returns* You can shop early with peace of mind with easy returns. This year, we have an extended returns: for purchases* made November 1, 2023 to December 25, 2023, the return deadline is extended to January 15, 2024 or 30-days from invoice date, whichever is later.

*Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Click here to see standard return policy details.

Holiday Hours of Operations
HolidayDateTime ZoneCall an Advisor (Consumer)Call an Advisor (Small Business)Chat with Us
Thanksgiving EveWednesday, November 22, 2023CST8am - 6pm8am - 6pm7am -11 pm
Thanksgiving Thursday, November  23, 2023CST9am - 6pm9am - 5pm7am -11 pm
Black FridayFriday, November  24, 2023CST7am - 11pm7am - 9pm7am -11 pm
Post BF (Saturday)Saturday, November 25, 2023CST9am - 6pm9am - 6pm7am -11 pm
Pre CM (Sunday)Sunday, November 26, 2023CST8am - 5pmClosed7am -11 pm
Cyber MondayMonday, November 27, 2023CST7am - 11pm7am - 9pm7am -11 pm
Christmas EveSunday, December 24, 2023CSTClosedClosed7am -11 pm
ChristmasMonday, December 25, 2023CSTClosedClosed7am -11 pm
Boxing DayTuesday, December 26, 2023CST8am - 6pm8am - 6pm7am -11 pm
New Year's EveSunday, December 31, 2023CSTClosedClosed7am -11 pm
New Year's DayMonday, January 1, 2024CSTClosedClosed7am -11 pm
Day After New YearTuesday, January 2, 2024CST8am - 6pm8am - 6pm7am -11 pm

Where to find us

Corporate Address:
Dell Technologies
1 Dell Way
Round Rock, TX 78664
Find your next Career >

Call with a sales tech advisor:
Call: 1-877-275-3355

Chat with Sales

Home : 7am to 11pm CST
Business : 7am to 11pm CST

Call Sales: 1-877-275-3355

Home : 8am to 6pm CST (M-F)
Business : 8am to 6pm CST (M-F)

Chat with Sales on Messenger

Mon-Fri 8am to 6pm CST