Employee Purchase Program

• Eligibility: In the United States, individuals aged 60 or older are eligible for the Dell senior discount.
• Verification provider: Dell uses SheerID, a third‑party verification service, to confirm your senior status.
• How to verify: Complete SheerID senior verification from the Membership tab in your Dell My Account.
• How the discount is applied: Once verified, your Dell senior discount is automatically applied to eligible products in your Dell.com cart at checkout.
• Product and transaction limits: The senior discount is limited to 2 products per transaction and 2 transactions per year per eligible customer.
• Coupons and offers: The senior discount cannot be combined with most other coupons. Certain products and offers are excluded (for example, limited‑quantity deals, some order codes, clearance offers, warranties, gift cards, and select PCs, electronics, and accessories).
• Dell Rewards: You can enroll in Dell Rewards to earn rewards on eligible purchases where the senior discount is applied, subject to Dell Rewards program terms.

To qualify, you must:

• Be at least 60 years old at the time of verification.
• Be a consumer customer purchasing through Dell.com in the US.
• Successfully complete senior status verification through SheerID.

• Dell partners with SheerID to securely verify that you meet the age and eligibility requirements for the senior discount.
• SheerID uses the information you provide (and any supporting documents, if needed) to confirm your senior status.

For more details on SheerID’s process and requirements, see the SheerID Senior Verification FAQs on SheerID’s website.

1. Create or sign in to your Dell My Account.
   Sign in or create an account on your Dell My Account page (dell.com/myaccount).
2. Enroll in Dell Rewards (optional but recommended).
   When creating your Dell My Account, select the Dell Rewards option at the bottom of the page to register for Dell Rewards in the United States.
3. Go to the Membership tab and verify your senior status.
   After signing in, click your name in the upper right corner, select My Account, then open the Membership tab and choose Verify Senior Status to begin SheerID verification.
4. Shop and check out on Dell.com.
   Once your senior status has been verified by SheerID, your senior discount will automatically be applied to eligible products in your Dell.com cart at checkout.

If you already have a Dell My Account:

• Sign in to your existing Dell My Account at dell.com/myaccount.
• Click your name in the upper right corner and select My Account.
• Open the Membership tab and select Verify Senior Status.
• Complete the SheerID senior verification process to activate your senior discount on eligible purchases.

Follow these steps:

1. Sign in to your Dell My Account.
   Go to dell.com/myaccount and sign in, or create a new Dell My Account if you do not already have one.
2. Open the Membership tab.
   In the upper right corner, click your name, select My Account, and then click the Membership tab.
3. Select Verify Senior Status.
   Click the Verify Senior Status button under the Senior section to launch the SheerID verification form.
4. Complete the SheerID verification form.
   Enter the requested personal information so it matches your official documentation (for example, use the same first and last name that appears on your government‑issued ID).
5. Upload supporting documents if requested.
   SheerID may ask you to upload documentation that proves your age and eligibility. Follow the on‑screen instructions to upload clear, readable copies.

To ensure a quick and successful verification, make sure the information you enter on the form matches what appears on your supporting documents.

• Dell partners with SheerID to securely verify that you meet the age and eligibility requirements for the senior discount.
• SheerID uses the information you provide (and any supporting documents, if needed) to confirm your senior status.

For more details on SheerID’s process and requirements, see the SheerID Senior Verification FAQs on SheerID’s website.

Here are some steps you can take:

• If your verification is pending:
  • Most US verifications are processed almost instantaneously.
  • If you were asked to upload documents, allow around 20 minutes for SheerID to review them; processing times may vary.
• If your verification has failed:
  
  • Double‑check that your name, date of birth, and other details on the SheerID form match your official documents exactly.
  • Try re‑submitting your verification with clearer or updated documentation if requested.
  • Review the SheerID Senior Verification FAQs on SheerID’s website for information about eligibility and acceptable documents.

Verification is processed by SheerID, a third‑party service, and their specific criteria apply.

• If SheerID can verify your senior status automatically, you will typically be approved within seconds.
• If a document review is required, verification usually takes around 20 minutes in the United States, although processing times may vary.

• Are you signed in?
  Make sure you are signed in to your Dell My Account on Dell.com when you add items to your cart.
• Has your senior status been verified by SheerID?
  Confirm that you completed SheerID senior verification on the Membership tab in your Dell My Account and that your status shows as verified.
• Are your products eligible for the senior discount?
  Some offers and products are excluded (for example, limited‑quantity deals, certain order codes, clearance offers, warranties, gift cards, and select PCs, electronics, and accessories).
• Are you within the product and transaction limits?
  The senior discount is valid for 2 products per transaction and 2 transactions per year.

When everything is in order, the senior discount is automatically applied to eligible products in your Dell.com cart at checkout.

• The senior discount is valid with select offers on Dell.com.
• The senior discount cannot be combined with most other coupons.
• Certain products and offers are excluded from the senior discount, including (but not limited to):
  • Limited‑quantity deals
  • Specific order codes (pre‑configured product IDs on Dell.com)
  • Clearance offers
  • Warranties
  • Gift cards
  • Other select PCs, electronics, and accessories

For the most current list of exclusions, always refer to the Dell senior discount terms on Dell.com.

• You can apply the senior discount to up to 2 products per transaction.
• You can use the senior discount on up to 2 transactions per year per eligible customer.

For example, you could place two separate qualifying orders during the year, each including up to two eligible products with the senior discount applied.

With Dell Rewards, you can:

• Earn points on qualifying Dell purchases in the US.
• Redeem points for dollars‑off savings (called Dell Dollars) on future eligible Dell.com purchases.
• Access member‑only offers and special promotions.

You can earn Dell Rewards on eligible purchases where the Dell senior discount is applied, subject to Dell Rewards program terms and conditions. Learn more about Dell Rewards by visiting the Dell Rewards section on Dell.com.