Knowledge Base

How to Disable System Integrity Protection on Dell Data Protection Enterprise Edition for Mac/Dell Encryption Enterprise for Mac


This article provides information on how to disable System Integrity Protection when using Dell Encryption Enterprise for Mac (formerly Dell Data Protection | Enterprsie Edition for Mac) dell volume encryption (DVE)


Affected Products:

Dell Data Protection | Enterprise Edition for Mac
Dell Encryption Enterprise Mac

Affected OS's:

10.11.X (El Capitan) and later


Apple introduced System Integrity Protection (SIP) in 10.11.X (El Capitan) to protect system processes, files and folders from being modified or tampered with by other processes. More information on SIP can be found at: https://support.apple.com/en-us/HT204899 External Link

SIP prevents Dell Encryption Enterprise for Mac from wrapping volumes utilizing Dell volume encryption (DVE) technology.

SIP must be temporarily disabled to allow DVE to wrap the drive.



  1. Shutdown the targeted Mac operating system.
  2. Power on Mac while holding down Command + R keys to boot in enter recovery mode.
  3. In recovery mode, go to Utilities > Terminal.
  4. In Terminal, type csrutil disable and press enter.
  5. Click on the Apple icon and click Restart.
  6. On reboot, DVE will automatically start wrapping the volume.


Note:
  • SIP can re-enabled once encryption has been completed.
  • An end-user can confirm encryption is completed by going to System Preferences > Dell Data Protection > System Volumes
    • 8.15.X and later: System Preferences > Dell Encryption Enterprise > System
    • 8.13.2 and earlier: System Preferences > Dell Data Protection > System
  1. Shutdown the tragetedc Mac operating system..
  2. Power on Mac while holding down Command + R keys to boot in enter recovery mode.
  3. In recovery mode, go to Utilities > Terminal.
  4. In Terminal, type csrutil enable and press enter.
  5. Click on the Apple icon and click Restart.
Note: SIP can be confirmed enabled via terminal by typing csrutil STATUS

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.


Article ID: SLN299063

Last Date Modified: 09/19/2017 12:09 PM


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