Invoice and Shipping Documents


What is a packing slip?
  • Every order that is delivered by the carrier includes a packing slip that lists all the items included in the delivery.
  • This document should be packed on top of the shipping box when your order is delivered.

How can I get a copy of my packing slip?
  • Within 6 Months: If your order is within 6 months of your order ship date, you will be able to see and print your Packing Slip online.
  • More than 6 Months: If your order is outside 6 months of your order ship date, please contact our Dell Customer Support and we will send your Packing Slip to you via email.

How can I get a copy of my invoice?
  • Your invoice is sent to the billing address on your order and should arrive in no more than 3 weeks after your order is delivered.
  • If your Purchase Order has multiple Dell orders the invoice will be available once all the orders in that purchase order is delivered.
  • Online: You can view and print your Invoice Online 48 hours after your order has shipped.
    • You can access a direct link to your Invoice from your Online Order Status as soon as it is available.
  • Customer Care: If you need further assistance, please contact our Dell Customer Support experts and we will send your invoice to you via email.

How can I get a copy of my product manual?
  • To download a product manual, follow these steps:
    1. Select the "Support" tab from the main menu (next to the Shop tab)
    2. Click the icon named "Manuals"
    3. Follow the instructions in this section

Do you need further assistance?

Please contact our Dell Customer Support experts.