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How to Fix the Dell Update Package error Update failure : "The File copied did not match the original file”.

Summary: This article provides information on fixing the Dell Update Package error Update failure : "The File copied did not match the original file".

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Symptoms

While updating the Unified Server Configurator (USC) using Dell Update Packages (DUP), the update may fail with:

"Update failure : The File copied did not match the original file" error.

 


 

Cause

The reason for this is that the size of the USC payload has increased and during the update the temporary partition to which the update package is uploaded is reaching its limit.

This can occur when multiple system components are updated one after the other causing the temporary partition to become full

Resolution

Run the following IPMI commands from the Operating System before flashing the latest USC DUP
 

 

Important: Initially the commands may send the response as pending with the code 0x02. The command needs to be run repeatedly until it returns response as 0x00



 

Linux

ipmitool raw 0x06 0x05 0x64 0x52 0x45 0x4D 0x24 0x73 0x74 0x38

Response: 0x00 0x00

 

ipmitool raw 0x30 0xac 0x00 0x00 0x00 0x00

Response : 0x00 0x00


 

Windows

ipmitool.exe -I wmi raw 0x06 0x05 0x64 0x52 0x45 0x4D 0x24 0x73 0x74 0x38

ipmitool.exe -I wmi raw 0x30 0xac 0x00 0x00 0x00 0x00

 

IPMITOOL.EXE is an application that needs to be installed on the management station before the commands can be run.


To dowload the latest IPMI tools, please navigate to the Dell.com/Support site. Enter your service tag or select the PowerEdge Model and then go in the tab "Drivers and Downloads". Then in the "Keyword" field enter the word "IPMI" to display the latest version of the Dell OpenManage BMC Utility. This tool contains the IPMI tool.

 

Affected Products

Dell Update Packages Version 7.0