Knowledge Base

Premier: User Access Management


Site Administrators have the ability to manage what other users see and do within your organization’s Premier page. When new users are invited to Premier, they must be assigned to an Access Group and a User Role by your Dell Account Team member or your organization’s Site Administrator.


Access Groups define what users can see (e.g. available catalogs, product information, payment types, reporting, and custom links).

User Roles define what individuals can do (e.g. buy versus shop, view eQuotes, and manage users).

Clicking on the video below will help you learn how to control what users can see and do on your Premier Webpage, depending on their assigned access group(s) and user role(s) - English Only Video:




Access Management | Dell New Premier Video (3:23) - English Only




Table of Contents:
  1. Managing User Roles
  2. Accessing Manage Users from within Account Options
  3. Managing Access Groups



Managing User Roles
All users must be assigned to one of eight User Roles within their Access Group. User Roles control a user's ability to do the following:
  • Place orders.
  • Retrieve eQuotes created by other users.
  • Manage User Role assignments.
  • Manage Access Group settings and membership.

Eight User Roles defined:
User Roles and their capabilities
Figure 1: User Roles and their capabilities

Site Administrator: Site Administrators have access to all Premier shopping and buying functionality, all site customization tools and all user management tools. They have the sole authority to create, modify and assign users to Access Groups and also have comprehensive shopping and buying privileges across all Access Groups within their Premier page.

User Administrators: User Administrators can assign user roles to others within their own Access Group. A User Administrator cannot create or modify Access Groups, but can invite new users into their Access Group. In effect, a User Administrator does not customize site content for users, but can specify the level of buying authorization for users within their Access Group. User Administrators also have comprehensive shopping and buying privileges and can retrieve the eQuotes of any user in their Access Group.

Site eQuote Buyer: Site eQuote Buyers have comprehensive buying privileges but no site customization privileges that can affect other users. They can save and retrieve eQuotes saved by any member of any Access Group, and place orders.

Site eQuote Shopper: Site eQuote Shoppers can view any content that is specified for their Access Group. They can save and retrieve eQuotes saved by any member of any Access Group, but have no buying privileges.

eQuote Buyer: eQuote Buyers have comprehensive buying privileges but no site customization privileges that can affect other users. They can only save and retrieve eQuotes saved by members of their own Access Group, and place orders.

Buyer: Buyers can save and retrieve only their own eQuotes, and place orders.

Shopper: Shoppers can view any content that is specified for their Access Group and can save eQuotes, but have no buying privileges.

Shopper No Price: Shoppers can view any content that is specified for their Access Group and can save eQuotes, but have no buying privileges. Users with this role will not be able to view pricing.

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Accessing Manage Users from within Account Options

Navigate to User Management
Figure 2: Navigate to User Management

Go to "Account", from the navigation menu on top of your Premier Page, and select "Manage Site" from the second-level menu and then "User Management".
From this screen you have the ability to add a new user, input the email address and select Add.


Figure 3: Add New User

In the User details pop-up, enter the new user’s name. This name will appear in the Nominated Buyer list during Premier Online Checkout.

Edit User
Figure 4: Edit User

Select Order Notifications if you want this user to receive e-order notifications on every single order that your organization places online through Premier. Note: most users prefer to have this feature disabled.
Select the Access Group.
Select the User Role within the chosen Access Group (e.g. Shopper, Buyer, or Administrator).
Select Save to finish the process, or select Save and Send Email to User if you want the user to receive a notification email.

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Managing Access Groups
The Site Administrator at your organization can set up and manage as many Access Groups of a Premier Page as are necessary. Access Group settings define what each user within that Group sees, including:
  • General Access Group name and description.
  • Page content.
  • Checkout options.
  • Payment and shipping options.
  • Catalog and configuration options.
  • Reports.
  • Custom links.

AcNavigate to Access Managementcess Management
Figure 5: Navigate to Access Management

Accessing Manage Access Groups from within Account Options
Go to "Account" from the navigation menu on top of your Premier Page.
Select Manage Site from the second-level menu and then "Access Management". From this screen you have the ability to:

1. Add New Access Group. You can create the Access Group, assign a specific name and give users permission to an Access Group.
2. Manage Access Group Permissions whereby you can adapt the settings that apply to a specific Access Group.
3. Edit and delete existing Access Groups

Manage AcManage Access Groupscess Groups
Figure 6: Manage Access Groups

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If you have questions or need assistance.

Premier Support




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: HOW10844

Last Date Modified: 07/18/2017 11:46 AM


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