Knowledge Base

Windows 10 upgrade walkthrough


Table of Contents:

  1. See if your system is tested for Windows 10 upgrade
  2. View general issues with Windows 10 upgrade
  3. Check printer support
  4. Back up critical files
  5. Create recovery discs for your current version of Windows
  6. Update BIOS and drivers
  7. Upgrade to Windows 10
  8. Update your computer with Windows 10 drivers after the upgrade

This article discusses the critical steps that you should take before a Windows 10 upgrade, such as backing up data, updating drivers prior to upgrade, and verifying that the system supports an upgrade to Windows 10.


See if your system is tested for Windows 10 upgrade

The following page lists Dell computers that have been tested by Dell to support an upgrade to Windows 10. If your computer model is listed, Windows 7 and/or Windows 8.1 drivers have been tested to work with Windows 10 and, if a driver does not work correctly, an updated driver has been made available in Windows Update that will be installed during the upgrade process.

Click here to view the tested Systems page (Select "Dell computers tested for update to Windows 10 November Update (Build 1511) and upgrade to Windows 10 (Build 1507)" for systems included for the original upgrade).


View general issues with Windows 10 upgrade

Dell has identified several general upgrade issues with Windows 10. These are not system-specific, but affect many computers upgrading to Windows 10. Please be sure to view these issues before moving forward with Windows 10 upgrade, as they may cause problems with your computer or affect features that you may use.

Click here to view the Windows 10 General Issues page


Check printer support

Be sure that your printer will work with Windows 10. Dell has tested many of its printers for support of Windows 10, check this page to determine if your printer is supported and if you need to upgrade your printer software or drivers.

Click here to view the Windows 10 Printer Support page


Back up critical files

Although upgrading to a new operating system is usually painless, you should always make a backup of your documents and critical files prior to starting a major procedure on your computer.

Windows 7

Use Windows Backup and Restore to do a full backup of your files:

Windows 8:

Use File History to create a backup of your files.


Create recovery discs for your current version of Windows

Once a computer is upgraded to Windows 10, there is a 30 day option to roll back to the version of Windows. However, Dell recommends that you create recovery media of your current version of Windows, in case you need to reinstall Windows at a later date. See below for information on how to create recovery discs for your operating system.

Datasafe Local

Dell Backup and Recovery

If you do not have DataSafe Local or Dell Backup and Recovery on your computer, visit the Media Backup page to download an image online.


Update BIOS and drivers

Dell strongly recommends that you update the BIOS and drivers for your operating system before starting an upgrade to Windows 10. The Windows upgrade process migrates current drivers for your computer rather than installing new "in-box" drivers, so you will want to have the latest drivers on your computer for this migration.

To get started with updating your BIOS and drivers, visit the Dell Drivers and Downloads website for your computer. Be sure to have your system Service Tag available to get the drivers that are right for your computer.


Upgrade to Windows 10

Microsoft has made upgrading to Windows 10 easy. If your computer is running Windows 7 Service Pack 1 or Windows 8.1 Update, you will see a Windows icon in your system tray. Click the icon and follow the step-by-step instructions to upgrade to Windows 10.

NOTE: The Microsoft Windows 10 free upgrade program ends July 29, 2016. Systems that have been upgraded to Windows 10 prior to July 29, 2016 have lifetime installation capability for free from Microsoft.

If you need more information on upgrading to Windows 10, refer to Microsoft's Windows 10 Upgrade Website.

If you have not installed Service Pack 1 for Windows 7, or have not updated to Windows 8.1 Update, you will need to apply these updates before your computer will be eligible for the Windows 10 upgrade.

Update your computer with Windows 10 drivers after the upgrade

Once your computer has finished the upgrade to Windows 10, check the Dell drivers website for updated drivers for Windows 10 that may not have made it into Windows Update. Install all drivers under Windows 10 that are appropriate for your computer.

To get started with updating your drivers, visit the Dell Drivers and Downloads website for your computer. Be sure to have your system Service Tag available to get the drivers that are right for your computer.





Article ID: SLN297955

Last Date Modified: 11/05/2017 08:31 PM


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