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"Cannot Load Management Console" Opening TPM Management Console Error in Windows 10 Version 1703

Summary: Steps for correcting a "Cannot load management console" error when you try to run the Trusted Platform Module (TPM) Management console in Windows 10 (Creators Update).

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Resolution


Summary: You receive a "Cannot load management console" error when you run the Trusted Platform Module (TPM) Management console in Windows 10 (Creators Update) Version 1703.


TPM Console Error

When you clear, or disable the Trusted Platform Module (TPM) of your system. Then boot into Windows 10 version 1703 and open TPM Management console (TPM.msc), you may receive the following error message:

Cannot load management console. 


Solution

If the TPM has been cleared in the BIOS, the close the TPM management console then reopen it. The error should not occur when opening the second time.

If the TPM is disabled through the BIOS, then you either:

  • Reenable TPM in the BIOS and follow the TPM cleared steps.
  • Open Windows PowerShell SLN306749_en_US__1iC_External_Link_BD_v1 as an administrator and run the following commands:

    $tpm = gwmi -n root\cimv2\security\microsofttpm win32_tpm
    $tpm.SetPhysicalPresenceRequest(6)
SLN306749_en_US__2icon NOTE: After you run the command, you must restart the operating system and accept any BIOS prompts.

Microsoft is researching this problem and this solution will be updated as more information is available.


Reference

Microsoft KB4026023 - "Cannot load management console" error when you try to run the TPM Management console in Windows 10 Version 1703 SLN306749_en_US__1iC_External_Link_BD_v1


Article Properties
Article Number: 000131108
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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