Call

Call customer support if you would like our friendly agents to help you resolve an issue with your order. You'll find the phone numbers for our support teams below.

Department

Hours

Phone Number

For Home/Consumer
Small and Medium Business
Customer Support

Monday–Friday
9:00 a.m.–5:00 p.m.

Saturday and Sunday
 closed

0800-587-1456

Public and Large Enterprise
Customer Support

Monday–Friday
9:00 a.m.–5:00 p.m.

Saturday and Sunday 
closed

+44 01344-373-727

*Calls cost 5p plus up to 5p/min from a BT landline. Check your mobile or other providers' charges, as charges may vary.