Gale Technologies SupportExisting customers of Gale Technologies should continue to follow their current support processes and maintain their current account contacts.
The technical support staff at Gale Technologies, a Dell company, is ready to answer your questions and resolve any issues that you may have. Just email or call. Our goal is to help you optimize your investment in our resource automation and orchestration solutions. The technical support process is unchanged:
- For any product support issues, please email your request to firstname.lastname@example.org or
- To log issues or check status of existing issues, you can log into the self-service support portal
- For phone support, please call: 1-866-450-3336
Normal U.S. support hours are 9:00 a.m. to 6:00 p.m., Monday through Friday, Pacific Standard Time, excluding U.S. holidays.
International and 24x7 coverage are also available for customers who have purchased these options.