AUTO INSTALLEDThis file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
As of June 1, 2007, a memory leak issue has been identified that affects all MediaDirect 3.0 systems, on both Windows XP and Vista. This results in memory consumption, affecting system performance even if MediaDirect is not used. A patch has been developed that resolves this issue and others. This affects nearly 100% of Dell Inspiron systems (except Inspiron 1501).
File Format:An archive of text files to provide help and procedural information to the customers
File Name:R157449_MediaDirect_3_Patch.exe
File Size:14.39 MB
Format Description
This format consists of an archive of text files used to provide help and procedural information to the customer.
To ensure the integrity of your download, please verify the checksum value.
MD5:
6b7476ca59e0c94e67ad46e1ae668de3
SHA1:
Not available
SHA-256:
Not available
Sign in to Windows as an admin to use automatic scan. If your're already signed in as an admin and seeing this message, please reboot.Your system is managed by your IT admin and features might be limited.
Find more updates. Use SupportAssist to find all the latest driver updates for your device.
Fixes & Enhancements
1. Fixed memory leak issue with PCMService.exe.
2. Fixed issues with Multimedia buttons.
3. Fixed issue with non functional volume buttom.
4. Fixed office synchronization in embedded mode.
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Custom Instructions for R157449_MediaDirect_3_Patch.exe:
1. Dell Support Alert: MediaDirect(MD)3.0 Software Patch
2. More Details...
As of June 1, 2007, a memory leak issue has been identified that affects all MediaDirect 3.0 systems, on both Windows XP and Vista. This results in memory consumption, affecting system performance even if MediaDirect is not used. A patch has been developed that resolves this issue and others. This affects nearly 100% of Dell Inspiron systems (All but Kirin).
Symptoms might include:
a. PCMService.exe consumes large amount of system memory.
b. High CPU usage while the Contacts and Calendar data of Office is synch to MediaDirect Instant
Office.
c. Press "Live TV" would cause MD3.0 to start up when using the MCE remote.
To resolve these problems, download the update patch from support.dell.com.
To download the patch, perform the following steps:
Click Download Now, to download the file.
The File Download window appears.
Click the Save button, and then click OK.
The Save In: window appears.
Click the down arrow, then click to select Desktop.
Click the Save button.
The file downloads to your desktop.
If the Download Complete window appears, click Close.
The file icon appears on your desktop when it has completed downloading.
After you have downloaded the update patch, peform the following steps to install it:
Locate the file on your desktop, which is named R157449_MediaDirect_3_Patch.exe.
Double click the icon.
The MediaDirect InstallShield Wizard window appears.
Click the Continue button.
Install Dell MediaDirect 3 Patch window appears.
Click the Next button.
License Agreement appears. Click Yes button.
Setup Complete appears. Click Finish button.
The patch has been applied, and PCMService.exe memory issue should be resolved.