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Identify your product to see all your contact options


Enter a Service Tag. 

What is a Service Tag?

You can use a Service Tag or Express Service Code to identify most Dell products. Dell EMC, Wyse, Force 10, and EqualLogic customers may also use a product ID or serial number.

These identifiers are usually found on the back or bottom of your device.
See details

Choose from all products

General phone numbers

Please have your Service Tag or Express Service Code ready so that we can route your call.

Technical support telephone numbers

Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.


1

Interactive Virtual Agent
Let our interactive virtual agent tool guide you to solutions to common issues any time, any day. 
Get started

2

Collect and Return Service

Call: +44 (0)800-028-2660


8 a.m.– 8 p.m. Monday to Friday

3

Basic Hardware Support

Call: +44 (0)800-028-2660


8 a.m.– 6 p.m. Monday to Friday

4

In-Home Services (including Evenings and Saturdays)

Call: +44 (0)800-028-2660


8a.m - 8p.m Monday – Friday & 9a.m - 5p.m Saturday

5

Next day In-Home Services

Call: +44 (0)800-028-2660


8 a.m.– 8 p.m. Monday to Friday

6

Premium Support & Premium Support Plus
Call: +44 (0)800-028-2660
24x7

7

Expired Warranty Services

Call: +44 (0)800-028-2660


8 a.m.– 8 p.m. Monday to Friday

8

ProSupport (includes ProSupport powered by Copilot)

Call: +44 (0)844-444-3844


24x7

9

ProSupport Plus (includes ProSupport powered by Copilot)

Call: +44 (0)844 444 3844

Ext: 1121149

 

24x7

10

Product

Open Hours

Phone Number

Extension/Solution ID

Dell Data Security

24x7

08702403057

3480126

Airwatch

24x7

08702403057

3480126

Force10

24x7

0844 444 3844

1121149

Citrix VDI

24x7

0844 444 3844

3480157

Active System Manager

24x7

0844 444 3844

1121149

Hermes DAS

24x7

0844 444 3844

1121149

EVO RAIL

24x7

0844 444 3844

NA

 VMWARE

24x7

 +44 (0)844-444-3844 

 3480319

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