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文章编号: 000124379

Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer

摘要: See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

本文可能已自动翻译。如果您对其质量有任何反馈，请使用此页面底部的表单告知我们。

文章内容

症状

Table of contents

  1. Restore the computer using SupportAssist OS Recovery
  2. Restore the operating system using a Dell operating system recovery image
  3. Alternate recovery and reinstall options

原因

Reinstalling the operating system can fix many software-related issues on the computer, whether it is running slow or infected with malware.

解决方案

Restore the computer using SupportAssist OS Recovery

When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.

Dell Technologies recommends using the SupportAssist OS Recovery on supported computers. Learn how to Restore your Computer Using SupportAssist OS Recovery.

Restore the operating system using a Dell operating system recovery image

To repair or restore your operating system to its original factory image, learn How to Download and Use the Dell Operating System Recovery Image in Microsoft Windows. Here, you can learn how to create a USB recovery media using any Windows computer.

Do not have a working Windows computer to create a USB recovery media? Learn How to Download and Use the Dell Operating System Recovery Image in Ubuntu or Linux.

Alternate recovery and reinstall options

Windows 11 or Windows 10

For a list of options for restoring or reinstalling Windows 11 or Windows 10, see the following articles:

How To Reset Your System within Windows 11 or Windows 10

Watch this video to learn how to reset your Windows 11 or Windows 10 computer.

Duration: 00:34
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

How to perform a system restore in Windows 10

Watch this video to learn how to run System Restore in Windows 10.

Duration: 01:06
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Windows 8.1

To manually reinstall Windows 8.1, see the Dell Knowledge Base article Windows 8 or Windows 8.1 Upgrade and Installation Instructions.

To perform a system restore in Windows 8.1, see the Dell Knowledge Base article How to Use System Restore in Microsoft Windows.

Windows 7

To learn about using computer restore points, resetting to factory settings, or manually installing Windows 7 on your Dell Computer, see the Dell Knowledge Base article, Restore, Factory Reset or Reinstall Windows 7 on your Dell Computer.

其他信息

Recommended Articles

Here are some recommended articles for you.

Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage are not applicable.

文章属性

受影响的产品
Chromebox, Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Latitude Tablets, Surface, XPS Tablets, Fixed Workstations , Mobile Workstations ...
上次发布日期

05 12月 2023

版本

24

文章类型

Solution

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