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Latitude 5175/5179 User’s Guide

PDF

Tablet

Problems Possible causes Possible solutions
Tablet does not turn on

The battery is completely discharged.
  • Charge the tablet for at least 4 hours.
  • Press and hold the power button for 2 seconds and wait for 8 seconds to see whether the Dell logo is displayed.
  • Press and hold the power button for 15 seconds to hard reset the tablet.
Tablet does not turn off   Press and hold the power button for 15 seconds to forcefully turn off the tablet.
Tablet locks up   Press and hold the power button for 25 seconds to unlock the tablet. Press the power button for 2 seconds and wait for 1 minute for the Dell logo to be displayed.
Tablet is not responding or behaving unexpectedly  
Tablet cannot boot into Windows   Contact Dell’s support service. Go to www.dell.com/support.
Software or feature is not working as expected   Software updates may have been downloaded in the background. Restart your tablet.

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