- Notes, cautions, and warnings
- Dell EMC OpenManage Installation and Management 9.0.2
Issue description: Server Administrator launch using the desktop icon fails in a remote desktop session. (BITS053605)
When Server Administrator is deployed to a system with an active remote desktop session, launching Server Administrator in that session fails with the error message: The program cannot start because libxml2.dll is missing from your computer. To fix this issue, reinstall the program.
The Environment Variables pop-up screen is displayed.
Issue description: Configure HTTPS Listener link page does not time out. (498330). If you click the Configure HTTPS listener link in the Prerequisite page, the page does not time out.
Resolution: To resolve this issue, close and reopen the page.
Issue description: Browser secure site warning message. (134991). When launching the Server Administrator Installation Guide from the Prerequisite checker, a Windows message is displayed indicating that the page is blocked due to enhanced security configuration.
Resolution: Add this site to the Trusted Sites list, or minimize the security settings. Versions Affected: 8.3.0 and earlier.
Issue description: MSI reference counts affected for Intel SNMP agent install. MSI reference counting takes effect if you install the Intel SNMP agent using the Intel MSI. Installs the Intel SNMP agent again using the Server Administrator installer.
Resolution: The Intel SNMP agent is not uninstalled during installation of the MSI; Remove both installers from the system to remove the agent.
Issue description: After applying OM 8.4 DUP, reboot message is displayed (195399)
Resolution: When upgrading to OMSA 8.3, ensure that inventory collector (invcol.exe) is not running. If you still upgrade to OMSA 8.3 when inventory collector is running, then the installer may prompt you to restart the system. However, restarting the system is not mandatory as Server Administrator continues to work as expected without any functional limitation.
Issue description: Insufficient Privilege error message while uninstallation (241136) (241498)
Error message appears when an Active Directory user, member of Domain Admins , and Domain Users group uninstall Server Administrator.
Resolution: To fix this issue, the user can open the command prompt as Administrator and run the command: msiexec /x <msiname>.msi
Issue description: On a 13th generation of PowerEdge server if you run the Server Administrator 8.4 installer, the incorrect Software RAID controller driver is being installed. (241203)
Resolution: To fix this issue, you can visit http://downloads.dell.com/ and install the correct Software RAID driver for your server.