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Event and Error Message Reference Guide for 13th Generation Dell PowerEdge ServersVersion 1.2

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CPU Event Messages

CPU0000

Message
CPU arg1 has an internal error (IERR).
Arguments
arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> internal error (IERR). Contact Support
OMSA Event ID
5604
OMSA Trap ID
5604
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CPU0001

Message
CPU arg1 has a thermal trip (over-temperature) event.
Arguments
arg1 = number
Detailed Description
The processor temperature increased beyond the operational range. Thermal protection shut down the processor. Factors external to the processor may have induced this exception.
Recommended Response Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heatsink.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> has a thermal trip. Check CPU heat sink
OMSA Event ID
5604
OMSA Trap ID
5604
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CPU0002

Message
CPU arg1 has failed the built-in self-test (BIST).
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly,if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
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CPU0003

Message
CPU arg1 is stuck in POST.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn off the server and disconnect input power for one minute. Re-apply input power and turn system on. 2) Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. Re-install memory and PCI one component at a time to meet the original configuration. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
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iDRAC ✔*    
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CPU0004

Message
CPU arg1 failed to initialize.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
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CPU0005

Message
CPU arg1 configuration is unsupported.
Arguments
arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
Review product documentation for supported CPU configurations.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> configuration is unsupported. Check CPU or BIOS revision
OMSA Event ID
5604
OMSA Trap ID
5604
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CPU0006

Message
Unrecoverable CPU complex error detected on CPU arg1 .
Arguments
arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
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CPU0007

Message
CPU arg1 is present.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
OMSA Event ID
5602
OMSA Trap ID
5602
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CPU0008

Message
CPU arg1 is disabled.
Arguments
arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
if unexpected, check presence, and system setup (BIOS) configuration.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
OMSA Event ID
5603
OMSA Trap ID
5603
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CPU0009

Message
CPU arg1 terminator is present.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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CPU0010

Message
CPU arg1 is throttled.
Arguments
arg1 = number
Detailed Description
The CPU is throttled due to thermal or power conditions.
Recommended Response Action
Review system logs for power or thermal exceptions.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
OMSA Event ID
5603
OMSA Trap ID
5603
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CPU0011

Message
Uncorrectable Machine Check Exception detected on CPU arg1 .
Arguments
arg1 = number
Detailed Description
None.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Uncorrectable Machine Check Exception detected on CPU <number>. Contact Support
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CPU0012

Message
Correctable Machine Check Exception detected on CPU arg1 .
Arguments
arg1 = number
Detailed Description
None.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
OMSA Event ID
5603
OMSA Trap ID
5603
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CPU0016

Message
CPU arg1 is operating correctly.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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CPU0021

Message
CPU arg1 is configured correctly.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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CPU0024

Message
CPU arg1 is enabled.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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CPU0025

Message
CPU arg1 terminator is absent.
Arguments
arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
Check presence and reinstall the terminator.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
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CPU0700

Message
CPU arg1 initialization error detected.
Arguments
arg1 = number
Detailed Description
System BIOS was unable to boot the processor.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> initialization error detected. Power cycle system
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CPU0701

Message
CPU arg1 protocol error detected.
Arguments
arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> protocol error detected. Power cycle system
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iDRAC ✔*    
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CPU0702

Message
CPU bus parity error detected.
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
Check system and operating system logs for exceptions. If no exceptions found, remove input power, reinstall the processor, then apply input power.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU bus parity error detected. Power cycle system
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CPU0703

Message
CPU bus initialization error detected.
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU bus initialization error detected. Power cycle system
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CPU0704

Message
CPU arg1 machine check error detected.
Arguments
arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> machine check error detected. Power cycle system
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CPU0800

Message
CPU arg1 voltage regulator module is present.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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CMC              
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iDRAC ✔*          
CMC              

CPU0801

Message
CPU arg1 voltage regulator module failed.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module failed. Reseat module
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CPU0802

Message
A predictive failure detected on CPU arg1 voltage regulator module.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
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CPU0803

Message
The power input for CPU arg1 voltage regulator module is lost.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Lost power input for CPU <number> voltage regulator module. Reseat module
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CPU0804

Message
The power input for CPU arg1 voltage regulator module is outside of range.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Power input for CPU <number> voltage regulator module is outside of range. Reseat module
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CPU0805

Message
The power input for CPU arg1 voltage regulator module is outside of range, but it is attached to the system.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (CPU = Processor)
Severity
Severity 2 (Warning)
Trap/EventID
2242
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CMC              
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iDRAC ✔*          
CMC              

CPU0806

Message
CPU arg1 voltage regulator module is incorrectly configure.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
Review product documentation for proper configuration and installation procedures.
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module incorrectly configure. Check configuration
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CPU0816

Message
CPU arg1 voltage regulator module is absent.
Arguments
arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
if removal was unintended, check presence and re-install .
Category
System Health (CPU = Processor)
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module absent. Check module
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CPU0817

Message
CPU arg1 voltage regulator module is operating normally.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
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iDRAC ✔*          
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CPU0819

Message
The power input for CPU arg1 voltage regulator module has been restored.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC    
CMC              
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iDRAC ✔*          
CMC              

CPU0822

Message
CPU arg1 voltage regulator module is configured correctly.
Arguments
arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
Trap/EventID
2243
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
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CMC              
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iDRAC ✔*          
CMC              

CPU9000

Message
An OEM diagnostic event occurred.
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health (CPU = Processor)
Severity
Severity 3 (Informational)
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC              
CMC              
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iDRAC ✔*            
CMC              

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