Dell PowerEdge R220 Owner's Manual

System error messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Error code	Message information
ASR0000	Message The watchdog timer expired. Details The operating system or an application failed to communicate within the time-out period. Action Check the operating system, application, hardware, and system event log for exception events.
ASR0001	Message The watchdog timer reset the system. Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events.
ASR0002	Message The watchdog timer powered off the system. Details The operating system or an application failed to communicate within the time-out period. The system was shut down. Action Check the operating system, application, hardware, and system event log for exception events.
ASR0003	Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events.
BAT0002	Message The system board battery has failed. Details The system board battery is either missing or bad. Action See Getting help.
BAT0017	Message The < name> battery has failed. Details The < name> battery is either missing, bad, or unable to charge due to thermal issues. Action Check system fans. If the problem persists, see Getting help .
CPU0000	Message CPU < number> has an internal error (IERR). Details System Event Log and Operating System Logs may indicate that the exception is external to the processor. Action Review System Event Log and Operating System Logs. If the issue persists, see Getting help.
CPU0001	Message CPU < number> has a thermal trip (over-temperature) event. Details The processor temperature increased beyond the operational range. Action Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting help.
CPU0005	Message CPU < number> configuration is unsupported. Details System is unable to boot or may run in a degraded state. Action Review the technical specifications for supported processor types.
CPU0010	Message CPU < number> is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions.
CPU0023	Message CPU < number> is absent. Action Verify processor installation.  If present, re-seat the processor.
CPU0204	Message CPU < number> < name> voltage is outside of range. Details Voltages outside the allowable range may damage electrical components or may cause the system to shutdown. Action Turn off the system and remove input power for one minute. Ensure the processor is seated correctly. Reapply input power and turn on the system. If the issue persists, see Getting help.
CPU0700	Message CPU < number> initialization error detected. Details System BIOS was unable to initialize the processor. Action Turn off the system and remove input power for one minute.  Ensure the processor is seated correctly.  Reapply input power and turn on the system. If the issue persists, see Getting help.
CPU0701	Message CPU < number> protocol error detected. Details System event log and operating system logs may indicate that the exception is external to the processor. Action Check system and operating system logs for exceptions. If no exceptions are found, continue.  Turn off the system and remove input power for one minute.  Ensure the processor is seated correctly.  Reapply input power and turn on the system.   If the issue persists, see Getting help.
CPU0702	Message CPU bus parity error detected. Details System event log and operating system logs may indicate that the exception is external to the processor. Action Check system and operating system logs for exceptions. If no exceptions are found, continue.  Turn off the system and remove input power for one minute.  Ensure the processor is seated correctly.  Reapply input power and turn on the system.   If the issue persists, see Getting help.
CPU0703	Message CPU bus initialization error detected. Details System event log and operating system logs may indicate that the exception is external to the processor. Action Check system and operating system logs for exceptions. If no exceptions are found, continue. Turn off the system and remove input power for one minute. Ensure the processor is seated correctly. Reapply input power and turn on the system. If the issue persists, see Getting help.
CPU0704	Message CPU < number> machine check error detected. Details System event log and operating system logs may indicate that the exception is external to the processor. Action Check system and operating system logs for exceptions. If no exceptions are found, continue. Turn off the system and remove input power for one minute. Ensure the processor is seated correctly. Reapply input power and turn on the system. If the issue persists, see Getting help.
FAN0000	Message Fan < number> RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting help.
FAN0001	Message Fan < number> RPM is less than the lower critical threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting help.
HWC1001	Message The < name> is absent. Details The absent device may be necessary for proper operation. System functionality may be degraded. Action Reinstall or reconnect the hardware.
HWC2003	Message The storage < name> cable is not connected, or is improperly connected. Details The cable may be necessary for proper operation. System functionality may be degraded. Action Check if the cable is present, then reinstall or reconnect.
HWC2005	Message The system board < name> cable is not connected, or is improperly connected. Details The cable may be necessary for proper operation. System functionality may be degraded. Action Check if the cable is present, then reinstall or reconnect.
MEM0000	Message Persistent correctable memory errors detected on a memory device at location(s) < location>. Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting help .
MEM0001	Message Multi-bit memory errors detected on a memory device at location(s) < location>. Details The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system and/or applications may fail as a result. Action Re-seat the memory modules. If the issue persists, see Getting help.
MEM0007	Message Unsupported memory configuration; check memory device at location < location>. Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is reduced. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting help.
MEM0701	Message Correctable memory error rate exceeded for < location>. Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting help.
MEM0702	Message Correctable memory error rate exceeded for < location>. Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting help.
MEM1205	Message Memory mirror redundancy is lost. Check memory device at location(s) < location>. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting help.
MEM1208	Message Memory spare redundancy is lost. Check memory device at location < location>. Details Memory sparing is no longer available. Action Re-seat the memory modules. If the issue persists, see Getting help.
MEM8000	Message Correctable memory error logging disabled for a memory device at location < location>. Details Errors are being corrected but no longer logged. Action Review system logs for memory exceptions. Reinstall memory at location < location>.
PCI1302	Message A bus time-out was detected on a component at bus < bus> device< device> function < func>. Details System performance may be degraded. The device has failed to respond to a transaction. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1304	Message An I/O channel check error was detected. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1308	Message A PCI parity error was detected on a component at bus < bus>device< device>function < func>. Details System performance may be degraded, PCI device may fail to operate, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1320	Message A bus fatal error was detected on a component at bus < bus>device< device>function < func>. Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1342	Message A bus time-out was detected on a component at slot < number>. Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1348	Message A PCI parity error was detected on a component at slot < number>. Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1360	Message A bus fatal error was detected on a component at slot < number>. Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
PST0128	Message No memory is detected. Details System BIOS was unable to detect memory in the system. Action Re-seat the memory modules. If the issue persists, see Getting help.
PST0129	Message Memory is detected, but is not configurable. Details System BIOS detected memory, but was unable to configure the memory for system operation. Action Compare system memory installation to supported system memory configurations.
RFM1008	Message Failure detected on Removable Flash Media < name>. Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting help.
RFM1014	Message Removable Flash Media < name> is write protected. Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used. Action If unintended, remove the media and disable write protection.
SEC0031	Message The chassis is open while the power is on. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs.
SEC0033	Message The chassis is open while the power is off. Details The chassis was opened while the power was off. System security may have been compromised. Action Close the chassis and verify hardware inventory. Check system logs.
SEL0006	Message All event logging is disabled. Details This message is displayed when all event logging has been disabled by the user. Action If unintended, re-enable logging.
SEL0008	Message Log is full. Details When the event log is full, additional events are not written to the log. Older events may be overwritten and lost. This message may also appear if the user disabled event logging. Action Backup and clear log.
SEL0012	Message Could not create or initialize the system event log. Details If the system event log fails to initialize, platform status and failure events are not captured.  Some management software do not report platform exceptions. Action Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support.
SEL1204	Message An unknown system hardware failure detected. Details If the system event log failed to initialize, platform status and failure events are not captured.  Some management software do not report platform exceptions. Action Re-configure system to the minimum supported configuration. If issues persists, contact support.
TMP0118	Message The system inlet temperature is less than the lower warning threshold. Details Ambient air temperature is too cool. Action Check the system operating environment.
TMP0119	Message The system inlet temperature is less than the lower critical threshold. Details Ambient air temperature is too cool. Action Check the system operating environment.
TMP0120	Message The system inlet temperature is greater than the upper warning threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures.
TMP0121	Message The system inlet temperature is greater than the upper critical threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures.