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iDRAC Service Module 1.0 Installation Guide

PDF

Frequently Asked Questions

This section lists some frequently asked questions about the iDRAC Service Module.

Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?

No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Open Manage Server Administrator (OMSA) that the iDRAC Service Module provide.
  • NOTE: Uninstalling OMSA is not required.

How do I know that the iDRAC Service Module is installed in my system?

To know if the iDRAC Service Module is installed on your system,
  • On Windows:

    Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module .

  • On Linux:

    Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status displayed will be running.

How do I know which version of the iDRAC Service Module I have in my system?

To check the version of the iDRAC Service Module in the system, click Start -> Control Panel -> Programs and Features. The version of the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My Computer > Uninstall or change a program .

What is the minimum permission level required to install the iDRAC Service Module?

To install the iDRAC Service Module, you must have Administrator level privileges.

Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server . Consult the User Guide for additional information about the supported servers. What should I do now?

Before installing the iDRAC Service Module, ensure that the server or the system on which the iDRAC Service Module is to be installed is a 12G system. Also make sure that you have a 64-bit system.

Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.

The iDRAC Service Module can be installed only on the supported operating systems. For information on operating systems that are supported, see Supported Operating Systems .

What are the Linux dependent packages or executables I should install while completing the Linux installation?

To see the list of Linux dependent packages, see Linux Dependencies.

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