Server Administrator Version 7.4 Messages Reference Guide

Event ID — 2417

Description

There is an unrecoverable medium error detected on virtual disk.

Severity

Critical / Failure / Error

Cause and Action

Cause: Unrecoverable medium error found on one or more member physical disks of a virtual disk.

Action: Perform a backup of the virtual disk with the Verify option selected. If the Backup operation is successful, it indicates that the un-recoverable medium did not affect user data.

If the Backup operation fails, restore the file from a previous backup. After restoring the file, run check consistency operation:

If the consistency check is successful, no further action is required.
If the consistency check finds and unrecoverable medium error, it means that the medium error is located in non-user data. No further action is required as, writing data to the location of the medium error fixes the problem.

NOTE: If the unrecoverable medium error has not been corrected, it may be reported again by the system. This error can be fixed by writing data on the affected area or deleting and recreating the Virtual Disk as demonstrated in the following procedure.
1. Back up the data.
2. Delete the Virtual Disk.
3. Recreate the Virtual Disk using the same parameters like size, RAID level, disks, etc.
4. Restore data.

Related Alert Information

Clear Alert Number: None

Related Alert Number: None

Local Response Agent (LRA) Number: None

SNMP Trap Numbers

1204

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Server Administrator Version 7.4 Messages Reference Guide

Event ID — 2417

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