NX3100可以合理搭配高存储容量和软件，让您的存储网络保持高效运行。出厂安装的Windows® Storage Server 2008 R2 x64操作系统强化了来自Windows® Server 2008的顶级文件服务功能，并添加了高级存储管理功能，旨在实现更快、更高效且更可靠的文件共享。
Dell offers services across the storage lifecycle that can help you plan a storage solution aligned with your IT objectives, efficiently implement the technology into your business and help maintain your storage solution at peak performance to support your critical business operations.
Plan - Design and Assess
Whether you're consolidating disparate data stores onto a SAN platform for the first time, or adding platforms to support growing storage requirements, Dell's experienced SAN professionals can help you choose the right technology to meet the demands of your scalable enterprise.
Implement - Deploy, Train and Recover
Dell provides a choice of deployment service offerings ranging from as needed, over-the-phone consultation and remote assistance to on-site project management and deployment services for complex storage migration and consolidation initiatives.
Maintain - Support and Optimize
After your Dell NX4 is fully operational, Dell can help keep it running smoothly. Dell ProSupport services can help you maximize your SAN's availability and performance.
SAN Maintenance Service is designed to provide periodic health checks, updates and upgrades for your SAN system throughout your Limited Warranty period. We can analyse your system for overall health and provide software and system updates and upgrades. We can also provide how-to assistance for configuring or installing SAN components through our Enterprise Assistance program. For ongoing performance, dependability, changing demands and challenges, the SAN Maintenance service is the smart choice for your SAN system maintenance.
1 Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished.
2 Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting.
3 The defective hard drive must still be covered by the hardware limited warranty.
4 Limited Warranty coverage for the Dell NX4 is available for up to three (3) years with initial purchase of the product and may be extended for up to one (1) additional year with purchase of a separate warranty extension plan prior to the expiration of the original limited warranty2 purchased for the product. The exact length of the Limited Warranty coverage period will be reflected on your packing slip or invoice.
– Designed to address the technology challenges you face today.
Dell ProSupport starts with the Dell ProSupport for IT service model designed for IT professionals like you. Dell ProSupport for IT provides:
Next, Dell ProSupport Options align to the way you use technology – rapidly responding to your needs, protecting your investment, your productivity and your sensitive data, and providing enhanced proactive support services to help reduce the risk and complexity of managing your infrastructure.
|SPEED OF RESPONSE||PROTECTION||PREMIUM PROACTIVE|
|Mission Critical - Perfect for server and storage environments where avoiding unplanned downtime and reducing recovery time through priority response are a must. The package includes priority 4-hour on-site service or optional 2-hour response with 6-hour hardware repair, Dell’s proven Critical Situation process, and emergency dispatch.||Data Management and Protection ||Enterprise-Wide Contract – Provides enhanced proactive capabilities through:|
Proactive Maintenance - Maximizes the availability and stability of your infrastructure proactively. The package includes a detailed system assessment and implementation of driver or firmware updates and upgrades for your server or storage systems.
Remote Advisory Options - Provides telephone and Internet access to technical expertise for specialized applications and solutions such as Microsoft Exchange, Virtualization, and more.
Through comprehensive storage training courses, Dell provides expertise in implementing Dell storage into an existing IT infrastructure. If you are interested in validating or maintaining your skill sets for company compliance, the Dell Certified Network Storage Networking Professional Certification path is available.
To sustain the continued operation of your storage solution, you should engineer availability, security and reliability into every process from the outset. Dell can provide backup and recovery solutions that help ensure adequate procedures are in place to minimize or avoid data loss.