This article provides the information on "High resolution displays not detected on Dell D3100 USB 3.0 docking station".
A Dell Precision Mobile Workstation user reported that when they connected a pair of Samsung UE590 high resolution displays to their Dell D3100 USB 3.0 docking station, the external displays were not detected in Windows 7 Professional x64.
Additionally, a DisplayLink error message appeared when booting the system.
Initial troubleshooting included both attempting to update the DisplayLink Drivers and uninstall the DisplayLink drivers. The DisplayLink drive could not be uninstalled using the Programs and Features uninstall process, indicating a fault with the DisplayLink drivers.
Here are the steps to resolve DisplayLink display detection issues:
Article ID: SLN300688
Last Date Modified: 02/27/2018 03:09 PM
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