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2 Bronze

Area-51 R2, overheating

Hi, I'm looking for some help with my desktop.

Area-51 R2, overheating = 170 results

When I start it up it runs fine then 10-15 mins after it freezes and crashes to a blue screen or just restarts without warning. Then it starts back up and does the same thing 10 mins after but then won't happen till the next time I start my pc. I think it's due to over heating so I installed HVM monitor and get these results after opening a game. 

System temps.jpg

Any help would be great, thanks.

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13 Replies
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4 Germanium

Re: Area-51 R2 overheating

That's not close to overheating the CPU at those temperatures. 

What are the blue screen error codes? 

What critical events are logged in the viewer?  Are the shutdowns coinciding with kernal power events? If yes, this could indicate a failing PSU. 

What does reliability monitor say? 

Have you tried running the built in diagnostics? 

 

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4 Beryllium

Re: Area-51 R2 overheating

@r72019 is correct. temps seem normal.  Test w a different verified working psu, as when gpu is underpowered by a failing psu, system may lock up(freeze) or BSOD. can also test by removing all ram sticks and insert only one back in DIMM1.  test each ram stick individually.  During the test disconnect hdd/ssd from system.

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2 Bronze

Re: Area-51 R2 overheating

Okay so not overheating then.

The blue screen erro code is  'WHEA_UNCORRECRABLE_ERROR'  doesn't say anything else.

The viewer shows that the source is 'Kenel-Power' and event ID is '41'.

The shutdowns coinciding with kernal power events yes.

Reliability monirot says that it's a 'Hardware error' called 'LiveKernelEvent' code '141' 

My diagnostics doesn't show anythings wrong.

img_5259.jpgimg_5260.jpgimg_5254.jpg

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4 Germanium

Re: Area-51 R2 overheating

That could be consistent with a failing PSU, an under powered PSU, or an issue with the GPU.  

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4 Germanium

Re: Area-51 R2 overheating

If the issue is coming up randomly under idle with no load on the gpu, I might tend to suspect the psu.   Is it all stock equipment, or have you upgraded anything?

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4 Germanium

Re: Area-51 R2 overheating

You could also try updating your gpu drivers from nvidia if not already.

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2 Bronze

Re: Area-51 R2 overheating

It's all stock equipment and I will look on nvidia.

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4 Beryllium

Re: Area-51 R2 overheating

That stock psu is 1500W hard to get replacement. Try install a very simple video card that takes no gpu power connector to replace the stock gpu. something that has TDP in the teens would do. Test whether that makes any difference. With a small video card you can test the system w any wimpy but verified working psu which can be 100-200W or less. This may help you determine whether the stock psu is the actual culprit and needs to be replaced.

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8 Xenon

Re: Area-51 R2 overheating

https://support.microsoft.com/en-au/help/4028662/windows-how-to-fix-wheauncorrectableerror

 


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