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December 12th, 2019 11:00

Area-51 R5, AWCC crash at startup

Hello, 

I have a new Area-51 R5 since this summer. I never use AWCC, maybe just 2 times. Today it is impossible to start it, crash at startup.I tried to erase all by a guide from Dell site, how to uninstall properly AWCC. Then I try to reinstall it from Windows Store, and from Dell site too. But is the same. It crash during startup.

AWCC 5.2.63.0
Windows 10 Pro 64 1903 build 18362.535

Now that I just desire to switch on the colored led, it won't work on a new machine men.

If anyone have a solution, thanks.

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December 14th, 2019 06:00

today i see in win update the 1909 version available.

i try to download it and update the system.

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December 14th, 2019 06:00

- i tried to switch bak to 5.2.52.0... nothing. crash anytime.

- i tried to uninstall all and install the win store awcc app, and then let it download all the component itselfe... nothing. crash.

- i tried to fin all the updated driver from dell site including OC 1.2.50.1227_A00 fron december 2019. nothing.

maybe is one of the windows updates?

 

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December 15th, 2019 01:00

nope. Windows update can't resolve this problem.

I think something missing after AWCC update.

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December 15th, 2019 05:00

I'VE RESOLVE THIS BY INSTALLING AWCC 5.2.37.0_A00 version.

Real strange thing... may dell have to update awcc for actual windows 10 updates....

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