Aurora R9, memory integrity issue

I have just had this reply from Dell via PM ...

Hi,

As mentioned earlier we have checked with our product engineering teams Coffee lake processors do not support the feature. We would suggest you to check again with the expert about Coffee Lake compatibility.

Regards

So can you help/advise if they are correct or is the information you provided correct as i am a tad confused

Regards

According to Microsoft it is supported under Windows 11: Microsoft 

You have a 9th generation CPU so you are within the processor requirements.

Ask them why virtualization is not available on the R9, because you need that to enable this feature. I am pretty sure the inability to enable virtualization is the issue.

I am checking myself with the experts on why not. Will post here if I know more.

---

@Vanadiel wrote:

 

You have a 9th generation CPU so you are within the processor requirements.

Ask them why virtualization is not available on the R9, because you need that to enable this feature. I am pretty sure the inability to enable virtualization is the issue.

---

Agreed.

@Ian-M  , When you run msinfo32 ... the last 4 options about Hyper-V ... do they show Yes (Enabled) or not?

Yes they are

Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

---

@Ian-M wrote:

Yes they are

Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

---

Good.

So this might be wrong, but what follows in my understanding.

If those four-options show Yes, then Windows thinks your hardware is capable (and dare I say even configured properly) to allow hardware-assisted VT. It can be used for Hyper-V and/or Virtualization Based Security.

If for some reason some BIOS options are missing from the Alienware Aurora-R9 BIOS, I think that might just mean that they are unchangable but forced-On or always Enabled .

Hi,

@Tesla1856  thanks for that but Dell keep insisting my Coffee Lake processor is not compatable with Memory integrity but will not explane in any detail why which is soooooo frustrating. have you any idea what the problem is ???

Here is a document describing the issue in detail - https://1drv.ms/w/s!AgRtM1OKjAaxiokbHBbxPWGv8TdfjQ?e=geqxTN 

---

@Ian-M wrote:

Hi,

1. @Tesla1856  thanks for that but Dell keep insisting my Coffee Lake processor is not compatable with Memory integrity but will not explane in any detail why which is soooooo frustrating. have you any idea what the problem is ???

2. Here is a document describing the issue in detail - https://1drv.ms/w/s!AgRtM1OKjAaxiokbHBbxPWGv8TdfjQ?e=geqxTN 

---

1. No, not really ... I just have educated guesses as my newest Alienware desktop is an Aurora-R6. My new Intel-i9 (12th-Gen) system is an Origin custom-build.

In my case, since I need AW-CC on it, that disqualifies my Aurora-R6. I think their statement is based on that requirement or the fact that the VT options are hidden (but likely permanently Enabled ) in your Aurora-R9 BIOS. 

2. Nice. I just downloaded it. I'll try to examine it when I get a chance and get back to you. 

@Tesla1856 Thanks for your comments i suspect like you its a bios issue, just frustrating Dell keep dodging the question.

Microsoft specifically required certain minimum hardware requirements in order to be able to install Windows 11.

This is one of the reasons for that. I highly doubt they would introduce a feature that is not supported on hardware that supports Windows 11. That would make no sense.

@Vanadiel My thoughts exactly, but all i get from Dell Technical support is my Coffee Lake processor is not compatible with Memory integrity but will not explain in any detail why.

@DELL-Chris M thanks for your reply but its not AWCC i want to work its the Memory integrity and 

I have been informed by Dell tech support that my Aurora R9 Intel Core i9-9900K CPU 3.60GHz Coffee Lake-S processor is not compatible with Windows 11 core isolation memory integrity. So I cannot turn on memory integrity on this PC and there is nothing Dell can do about it as it an Intel problem with this particular processor. 

but everything i look at online suggests my processor should be able to run Memory integrity but when i ask DELL for clarity all i get is a bland statement that my processor wont run it!!!