Unsolved
This post is more than 5 years old
1 Message
0
1713
Please help: Alienware X51 only loading bios
Alienware X51 is only loading bios. Only the options "Recover BIOS" and "Reset BIOS Settings to Default" are enabled, I've tried all the other keyboards but only this two are enabled. If I choose "Reset BIOS Settings to Default", it asks me to confirm and then is just restarts and brings me here again, if I choose "Recover BIOS" it asks me to confirm, and then just nothing happens. Please help, what can I do?
samuelchivas11
2 Posts
0
January 24th, 2018 15:00
DELL-Chris M
Community Manager
Community Manager
•
54.3K Posts
0
January 25th, 2018 07:00
* Which version of the X51? There are three (2012 X51-R1, 2013 X51-R2, 2015 X51-R3).
* Immediatley prior to this issue:
- what was the last driver that you installed or attempted to install?
- what was the last software that you installed or attempted to install?
samuelchivas11
2 Posts
0
March 8th, 2018 22:00
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
0
March 12th, 2018 12:00
Hi @samuelchivas11,
System model and revision?
Schrohdercorp94
2 Posts
0
October 17th, 2018 11:00
I have an x51 r3 with the same problem
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
October 17th, 2018 14:00
You have piggy-backed onto a old (rather vague) thread, but if it says "Recover BIOS" the steps are here (read carefully).
https://www.dell.com/support/article/us/en/04/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en