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70598
AC adapter
Hi everytime I plug in my AC adapter is shows the error message "the AC adapter currently connected is not supported system will continue on battery"
Could someone help me please?
Thanks
Alienware - Rodrigo
7 Technologist
7 Technologist
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January 18th, 2016 11:00
Hi,
To better assist you, please confirm your Alienware model name/revision.
paulfra
2 Posts
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January 18th, 2016 12:00
M17x r4 service tag <ADMIN NOTE: Service tag removed per privacy policy>
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
0
January 20th, 2016 12:00
Hello,
Try doing a power drain. To perform a power drain, follow the steps below.
Which BIOS version is your system running? What percentage of battery power are you currently showing?