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ALIENWARE m17X screen issue
This is the second time that i am requesting help.
the first post is here
http://en.community.dell.com/owners-club/alienware/f/3746/t/19471107.aspx#20205673.
After i send this laptop to the depot and they replaced the screen and motherboard, the display issue persists.
In addition, some times when the laptop starts it shows that "no speaker or audio devices plugged in" and the system mutes.
i tried all kinds of methods like pc diagnostics or bios etc, NONE works. All of the above appears randomly and i have had enough of this.
This does not look like a two grand laptop, but rather of extremely poor quality.
Thus i demand a replacement of this laptop and NO more repairs because it just won't do.
DELL-Chris M
Community Manager
Community Manager
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January 17th, 2013 09:00
rystoz,
My apologies for the issues you are facing. Escalate this to the Alienware Team at this email address:
AWCC-Resolution_experts@Dell.com
They will need the following information -
Email address:
Name:
Shipping Address:
Phone:
Best Time To Reach You:
System Model:
Service Tag number:
Issue Description:
Troubleshooting done: