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165033
ATI Radeon 7970 OC will not work in Aurora R3
My new ATI Radeon 7970 OC will not work in Aurora R3 nor in my spare Dell machine as previously posted, but does work in a third machine so problem doesn't appear to be with the card. Current card is Nvidia gtx 570. Is there a firmware upgrade that needs to be made or is this card incompatible with this machine. Do I have to use another Nvidia? It has an 875w psu so power shouldn't be the problem. Has anyone else tried the 7970 in an R3?
Thanks in anticipation
bloopacus
6 Posts
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April 13th, 2013 16:00
Wow. That is just really not acceptable, considering that one of their biggest marketing ploys for the aurora was its so called "easy upgradeability". However, I guess that was quiet obviously a lie. In fact, if this thread is correct, the card does not work in all dell computers! I must say that I am, frankly, more than slightly mad about this.
sam6969
23 Posts
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April 13th, 2013 16:00
Yah, that's exactly how I felt after my latest upgrade attempt ! Dell engineers have other priority than updating a year and a half old R3 Bios that did cost more than the a full ATX with high end MB and dual high end Video cards that you can build on your own. Will I buy AW again? I think not!
sam6969
23 Posts
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April 13th, 2013 16:00
P.S : English is not my native language. Please pardon me if you see any grammatical/ spelling errors. Thanks!
sam6969
23 Posts
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April 13th, 2013 22:00
AW need to release Bios update vey soon. More complaint will heart their reputation and consequently their sales! You cannot have your flagship product go without support or update for this long! If Dell are not reading those forum pages I will be shocked and if they are I will be even shocked more! What is up Dell!!
bloopacus
6 Posts
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April 14th, 2013 02:00
Was there not somebody earlier in the thread who had attempted to contact dell support? Did they say anything about an upcoming BIOS update? After all, I agree that it is quite an annoyance that he apparently received no satisfying response from the support team. If dell drops their support of products this quickly, I fear our coveted BIOS update may, unfortunately, never see the light of day. If a moderator, or even anybody that can contact dell support is reading this, we would all be very thankful if you could perhaps email this thread to a dell representative, so that I may receive a conclusive response as to whether I should attempt to sell this card in an attempt to procure another, or if I would do better to wait on a solution for this dilemma. Every other option has quite clearly been exhausted, therefore, I would be a satisfied customer once again if only alienware could address this problem, the only major problem I have had with any of their products during my period of usage with them. However, I am sadly beginning to doubt more and more that this problem will ever be addressed. After all, we are basically powerless, considering that the alienware staff obviously does not have any obligation to respond, nor does it seem that they where willing to give bolux a conclusive answer when contacted. Therefore I, once again, would earnestly encourage someone here to alert a dell or alienware representative, and then perhaps direct them towards this thread, so that we may finally have our deserved support as customers.
sam6969
23 Posts
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May 12th, 2013 16:00
I just purchased 2nd 7950 visiontek and it worked out of the box with no problems what so ever! It was the Bios all the way! Before you buy, make sure that the video bios is compatible with Aurora's bios. Otherwise you will be stuck with none working GPU ! Of course there is no way to know except if you relay on somebody's experience with particular card.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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May 12th, 2013 17:00
Thanks for reporting back. Like I said previously ... an AMD 7950 based card is very nice (and very close to a 7970).
So, what other card are you running now? IIRC, you said the "Gigabyte 7950 Windforce" also works... do you still have that one? Yes, it appears a definitive compatibility list (compiled by you guys) is the only way.
sam6969
23 Posts
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May 12th, 2013 17:00
Yes, GB is my top PCIe card and the new Visiontek at the bottom ( very tight fit ) but it's working fine.
sam6969
23 Posts
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May 12th, 2013 17:00
The card bios is older one and I am not sure if the new bios would work though!
PerfectEvo
10 Posts
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May 16th, 2013 20:00
Just wanted to poke my head in and say I am still following this thread and hoping a real solution or explanation is found. I reverted back to my stock 560 Ti that came with the R3 and am waiting to see how things shake out.
PerfectEvo
10 Posts
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June 24th, 2013 09:00
Just ordered this card: Gigabyte GTX 770 4 GB GV-N770OC-4GD.
Should be able to try it out this weekend. I'll update on whether it works.
PerfectEvo
10 Posts
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June 27th, 2013 18:00
Quick update, the GTX770 works absolutely great. No problems at all getting it running.
R3 Bios hater
9 Posts
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July 26th, 2013 07:00
I just thought I would let you alkl know.
I have a Gigabyte HD 7970 windforce that will not post in an R3
Spoke to dell tec support today and was told
"there will be NO bios updates for the R3"
I personally think this is criminal. My comp is less than 2 years old and they are no longer supporting it.
I am not a happy chappy
sam6969
23 Posts
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July 27th, 2013 09:00
Nollcraft
35 Posts
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November 28th, 2013 06:00
I have the same issue with a r3 and a powercolor 7950 Boost. I had to pull it and replace it with a 660TI. Dell refuses to acknowledge it is an issue and will not update the bios. Very disappointed with Dell and powercolor.