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November 7th, 2012 14:00

AlienFX not working after update to windows 8

Hi!

After upgrading my X-51 to windows 8 professional AlienFX stopped working.

AlienFX launches fine and I can see the green icon in the notification area, but trying a quick change for the led panels or going trough the Command Center has no effect. After a while a balloon pops up from the notification area saying that AlienFX could not communicate with the hardware. Running the AlienFX test tool gives me a "no board detected" message. LED panels work just fine, the system boots up with my last color theme.

What would you suggest?

4 Operator

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2K Posts

November 8th, 2012 03:00

Hi agnul,

Request you to follow the below steps:

(1) Take the mouse pointer to the right top corner a ‘charms bar’ appears.

(2) Now click on search and type ‘Programs and Features’ and hit enter.

(3) Now detect Alienware command center, right click on it and uninstall

Now use the below links and download, BIOS, Chipset and Alienware Command Center:

http://dell.to/SE8HKX BIOS

http://dell.to/PFYKPq Chipset

http://dell.to/RZl0Aj Alienware Command Center

If you have any further questions please reply to the same post.

1 Message

November 12th, 2012 11:00

Hi Kiran,

I have an Alienware M14x R1 and I have followed your above steps (except I used the software for the M14x) and I am still unable to change alter the alien lighting fx. Anymore suggestions?

Thanks,

Peter

4 Operator

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2K Posts

November 13th, 2012 00:00

Hi Static Image,

I request you to follow the above steps and then use the below links in the sequence given below only:

http://dell.to/PUN1u1 BIOS

http://dell.to/TCgBTH CHIPSET

http://dell.to/XAsQat CHIPSET

http://dell.to/RQCeDw Alienware Command Center

If you have any further questions please reply to the same post.

20 Posts

December 20th, 2012 14:00

Thanks for the link to the updated  Alienware Commad Center.  My X51 is happy now!

1 Message

January 16th, 2013 20:00

I know this is a little bit after this topic was closed, but i'm having some problems still with my Alienware m14x R1. I unistalled the command Center, then re installed everything in order on the list. Still doesn't work. What else can I do?

4 Operator

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2K Posts

January 18th, 2013 11:00

Hi JollyGeneral,

Have you also tried updating the drivers and BIOS as mentioned by me in the above posts?

February 2nd, 2013 16:00

I too had re-installed all officially-suggested drivers on my X51 under Windows 8, to no avail.

However, as suggested by other forum members, installing 2.8.11.0 (as bundled with the TactX drivers) solved the issue. I would hope an updated AWCC package is released for the X51 post-haste.

2 Posts

May 23rd, 2013 16:00

Hello 

I have tried on Alienware Fx ,but doesn't work on Win 8 ,so I have Alienware M17X R3...Please help

4 Operator

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2K Posts

May 23rd, 2013 17:00

Hi Rayn506,

I will be glad to help you. Request you to use the below link which is the latest version for Alienware command center:

http://dell.to/122rsBv

Do reply with your findings.

2 Posts

May 25th, 2013 19:00

Thank you ...it's great.

1 Message

July 14th, 2013 06:00

I saw you helping people in this AlienFX problem with download links, hope you help me too

I have the same problem with my Alienware M11x R3 I would like to have the AlienFX driver for windows 8

Thank you

4 Operator

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2K Posts

July 15th, 2013 00:00

Hi ashifsharif,

Request you to refer my previous responses then install BIOS and Alienware command center by using the below links:

http://dell.to/12zLfq6   BIOS

http://dell.to/1aGGnol  Command centre

Now try accessing the AlienFX and check if it works. Do reply with your responses.

2 Posts

November 17th, 2013 23:00

Hey, i got a weird problem

You know that you can customize the colors of the keyboard to make it look cool?

Wel for me it has this weird black screen that makes no sense, whenever i try to change the keyboard color, a black screen appears and i can't see anything, although the computer still works, because if i plug it into my tv, everything shows and works fine. In those cases i just have to change the keyboard back to blue (the only color it decides to work with) and the screen looks fine (no longer a black screen).

This fights with some games like Xcom enemy unknown or the witcher 2, where usually the keyboard changes depending on what's happening. In those cases if the game changes the keyboard color, the black screen appears.

I really need help, i don't know if it's a problem with windows 8 or the computer itself but it's really annoying!!

1 Message

November 28th, 2013 01:00

Hi DELL-Kiran K,
                               I have alienware 14 .i have done my reboot recently.My lights are not changing but my lights are fine.do have any solutions for this please do help.
                      

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