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March 9th, 2017 00:00

Alienware 13 R3 OLED 7 Beeps during Boot Blank Screen

Hello all,

I have a 2017/Alienware R3 OLED with the 7700HQ/M.2 256GB+M.2 Samsung 950 512GB with 16GB RAM.  

I have had the laptop for just barely 2 months and just this evening I went to boot it and I heard 7 Beeps with a blank screen and it just keeps on repeating itself.  No Logo or BIOS msgs.  Just a Blank screen.  Is there any fix for this (I was reading about 7 Beeps and CPU issues but fixes seems to be vague).  

Can someone please help or is my best course of action to call for service.

Thanks in Advance.

 

3 Apprentice

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4.4K Posts

March 10th, 2017 15:00

Hi,

This started due to a BIOS upgrade?

4 Posts

March 10th, 2017 18:00

Yes it did.  The latest BIOS Upgrade.  The Upgrade completed and then the Laptop Rebooted and screen remained blank.  Nothing was happeneing for around 15 minutes so I powered down and then back up and Then I got the 7 Beeps.

Thanks,

3 Apprentice

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4.4K Posts

March 13th, 2017 17:00

Send me a private message with the service tag, so I can assist you further.

2 Posts

October 20th, 2017 22:00

I have a problem too. Please help me.

2 Posts

October 21st, 2017 06:00

I have the same problem. Please help me.

4 Posts

October 22nd, 2017 17:00

I am having the exact same issue. How can it is this?

4 Posts

October 23rd, 2017 09:00

Were you able to fix it?  I did the bios update as well, and now I am in the same boat.  Black Screen, 7 beeps.  I have a return mailer being sent to me from dell since its under warrenty, but would like to avoid that whole fandagle and fix it.

2 Posts

October 28th, 2017 11:00

I had that same problem updating my bios as well and it bricked the motherboard had to send mine in for a new motherboard thankfully it was still under warranty

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