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February 1st, 2016 06:00

Alienware 15 Keyboard issue

Awhile ago I spilled water onto my laptop and it made its way to the motherboard. I took it apart, dried it out, cleaned it with rubbing alcohol, and it ended up working again. Back to its former glory. HOWEVER, now I'm noticing some issues with the keyboard/keys. "A" and "S" are both entered if I press one of them individually, and there are some similar problems with the keys around "P" and "Backspace".
Question is, can I disassemble the laptop again and fix this problem somehow or is it a situation where I'll have to replace the keyboard completely?
Any advice?

7 Technologist

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4.4K Posts

February 2nd, 2016 11:00

Hi, 

I suppose you could try to disassemble the system and make sure the keyboard is seated properly. If it is, it may be best to send it in for repairs.  

3 Posts

February 2nd, 2016 20:00

This in fact was the problem! I hadn't seated the keyboard properly. Thank you very much Rodrigo :)
My alienware is running like a marathon.

7 Technologist

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4.4K Posts

February 3rd, 2016 12:00

Hi, 

You’re very welcome, I’m glad we could help. 

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