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2934
Alienware 15 R2 Audio Not Working
I have no sound.
After speaking with Dell's support, I had sound until I put my laptop to sleep - the sound wasn't working after waking it up.
I've tried updating the Creative Sound Blaster Recon3Di driver, but nothing. I've also tried removing it, replace it, and repairing it. Nothing.
Hoping this is an easy fix because I'm about ready to return it. I've had this computer for two days, and this is the third significant problem. Dell should be ashamed of itself.
johosh
4 Posts
0
August 10th, 2016 19:00
I managed to get sound working again by installing the oldest version of the driver (1.1.3,A01 09 Nov 201510:11:46 AM), then updating to the current version (1.1.9 ,A03).
Fingers crossed the fix sticks this time...
Philippe1984
1 Message
0
August 11th, 2016 09:00
I have the same problem here since yesterday! It works fine in afternoon and after waking it up, no more sound.
If i put headset it's ok, mais nothing from the laptop speaker...