Alienware Aurora Command Center

I've had my Aurora for about two years now, when I first got it, it was great but now I've had so many problems with the components. First the headphone jack stopped working unexpectedly, then the Sound Blaster card shorted out, followed by one of my two NVIDIA GeForce GTS 240's fan started to grind making it seem like my computer doubled as a wood-chipper, the card eventually overheated and shorted out. Then the other card's fan started to grind! I've been able to keep it working by purchasing a fan that occupies one of the pci slots. But my biggest problem is that back in November of 2011 my computer got hit by a virus (not Alienware's fault) and I had to reinstall Windows 7 64bit Home Premium.

   I want to overclock my cpu but don't feel comfortable doing so unless I can manage the computer's fans and thermal temperatures. The problem is that Command Center no longer works and upon system start up or attempting to start Thermal Controller I get this message:

System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.ThermalControls.Domain.Classes.CommunicationServiceClass.get_IsChassisSupportingVenting()
   at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass.ExecuteVenting(Profile profile)
   at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileRepositoryClass.VentingExecute()
   at AlienLabs.ThermalControls.Controller.Classes.ProfileManagerClass.Init()
   at AlienLabs.ThermalControls.Controller.Main.processWindowsLoaded()
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

I've been trying to resolve this issue for months now and can't seem to do it. If anyone can help me resolve the issue I've taken PC Technician classes at college and should be able to perform any necessary procedures.

I'm very upset with Alienware with all the failing components and the failure to run Command Center or Thermal Controller. I thought I'd be a loyal Alienware customer but after all this I'm not sure whether I'd ever purchase a Alienware or even a Dell product again.

Here is a list of computer specs to help any diagnoses

I am also running a dual boot system, and my bios is A11.