This post is more than 5 years old
5 Posts
0
13104
Alienware Aurora R4 not starting
When I start the computer by pressing the power button it loads up the screen where it shows the BIOS version and stuff. After that it goes to a loading screen and then it black screens. Someone help please, I am not very good at this kind of stuff. I posted a video, link below:
http://www.youtube.com/watch?v=IyviMZ5mz20
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
August 16th, 2014 20:00
Safe Mode is F8 or this:
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode
Diagnostics (PSA/ePSA) should be from F12 boot menu.
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
August 16th, 2014 00:00
If it's booting up (and staying on) but you just don't get any video ... try a different video port. Wrong one might be assigned as Primary. If it's no video then rebooting itself ... try Windows Safe-Mode.
Also, try BIOS mode Diagnostics.
syngates
5 Posts
0
August 16th, 2014 18:00
i don't think it's a wrong video port since I have been using it since earlier this year. Yes, it's rebooting itself and I have no idea why. How do I get into windows safe mode? I am running on windows 8.
And how do I get into the BIOS mode Diagnostics?
My computer is the lowest price Alienware Aurora
syngates
5 Posts
0
August 16th, 2014 21:00
Thank you for your help. It seems that there was something wrong with windows, so I reinstalled it and now it's fine!
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
August 16th, 2014 23:00
Glad to hear you got it working ... good work.
If you haven't been messing with it lately (installing programs and drivers, etc.) and it just did that out of nowhere ... there is really no reason for Windows to go bonkers. Keep an eye on the hard- drive.
Crystal DiskInfo (Standard Edition - Portable has no OpenCandy) - HDD SMART Info
- On a spinning drive, Raw values for ID 05, C5 & C6 should be 0. This should assign status "Good" to drive.
http://crystalmark.info/download/index-e.html