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January 18th, 2013 18:00

Alienware M11x factory reset help!

My Alienware M11x R3 has so many problems that I can't even count all of them. So one day I decided to factory reset my laptop, not knowing that this would lead me on a stressful 3 months just to try and fail at factory reset this stupid thing. Here's a video showing my problem...

https://www.youtube.com/watch?v=yvN9X_3jVXM

I have tried multiple ways and they all failed and I'm hoping that the Dell community might help me.

I sometimes get an error message that has "0x0000000d" or something like that.

January 22nd, 2013 12:00

BloodWolf2312,

If the factory reset is not working the issue can be related with the OS and might be corrupted.

Did you tried reinstalling windows?

January 23rd, 2013 19:00

My Alienware didn't come with a Windows 7 disk.

January 23rd, 2013 19:00

My Alienware didn't come with a Windows 7 disk.

January 23rd, 2013 20:00

I found my Windows 7 disk (I found it hidden in my old box that my Alienware came in) and while I try to reinstall windows, the screen goes black after it loads the files..

January 24th, 2013 09:00

How long stays in a black screen?

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