Hi everyone, I bought my Alienware M14x R2 back in Jan of 2013, and sadly today I think my hard drive has failed (Of course the warranty would be out too). I ran the ePSA diagnostics I have the error code 2000:0142 and it fails to recognise my HDD, although my BIOS still does and sadly I can't do anything to fix it myself, or rather think of anything in which I can do. I need a quick answer if anyone has one but basically is there anywhere in the UK where I can get repairs (Pref West Yorkshire) and also is there any reason to do this? I am looking to build my own PC soon and from the options I have seen the repairs prices going for well over £120 and I don't really want to pay that as I don't plan on keeping the laptop for too long.
Dell doesn't look like they offer repair services online, where can I go to get some repairs for it? Or any advice is appriciated and thank you.
You can take it to any repair shop since they just need to replace the hard drive and install windows.
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See above for the instructions in deassembly. £120 is reasonable for the cost of the drive and the labour costs however a repair shop will likely install a 2.5" HDD opposed to a 2.5" SSD.
If you want your system to perform substantially better you should get a SSD for example the Crucial MX200:
You could also get a hybrid drive (mid performance):
The mechanical drive is the lowest performance:
For Windows 8.1 installation see here: