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Alienware M14x R2 not starting at all
When I hit the power on button, nothing will turn on. All i hear is a sort of startup sound from the inner parts, then a click, then nothing. I assume this is to do with something failing on startup? It seems to be coming from the disc drive region but I can't eject the disc because I need to be in Windows for that.
Nothing pops up on my screen and there is no light on the power on button.
Charrd
8 Posts
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June 15th, 2014 16:00
Update: Managed to get the disc out, didnt solve anything.
Forgot to mention that this has happened twice before, once a while ago and yesterday morning. Both of the times they fixed themselves. Yesterday i kind of hit my computer a little and it started working (lol. But yeah i'm probably going to need a technician so I am going to call dell support ASAP
Also now the disc drive makes a reading sound on startup, however no disc is present in the machine.
Alienware-Naomi
1.8K Posts
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June 16th, 2014 14:00
Hi Charrd!
Follow the troubleshooting steps in this video for No Power. If issue persists and you haven't called Technical Support yet, send me a private message with your Service Tag and contact information so I can assist you further.
Charrd
8 Posts
0
June 17th, 2014 08:00
Just a quick update, I contacted Dell support and they believed it was a BIOS issue, and updated the BIOS. So far I have deduced that my computer won't turn on amywhere from 12am-11amwhich is odd, but will see if it is resolved tomorrow.
But since it was a startup issue, I'm 90% sure this SHOULD fix it :)
Alienware-Naomi
1.8K Posts
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June 18th, 2014 20:00
Alright! If you need further assistance let me know.